Graduate by Hilton Ann Arbor

“Great place for stay if family in hospital at U of M.”

We used the Graduate for housing while I was in need of surgery at a U of M hospital. We were more than 2 hours from home, so my husband needed a hotel for the stay. While Michigan Medicine does have their own Med Inn, it’s very basic, small, and was full, for the week we needed a place to stay. … lisää

We used the Graduate for housing while I was in need of surgery at a U of M hospital. We were more than 2 hours from home, so my husband needed a hotel for the stay. While Michigan Medicine does have their own Med Inn, it’s very basic, small, and was full, for the week we needed a place to stay. My husband was able to walk each day from the Graduate to the Kahn Pavillion hospital on the medical campus where I was housed, with ease. It was a 12 minute walk and he enjoyed the exercise from sitting all day in hospital. Another tip: parking is actually cheaper to leave your car overnight at hospital ramp and walk back and forth than it is to pay for Graduate’s valet only parking. While we were there, there was significant road construction near the new hospital so parking in P5 for the Pavillion hospital was actually free. Your timing for that may not work and the other hospital parking structures were charging, but still less expensive to keep car parked at hospital for 24 hour periods. Husband had a great bed, and loved his dinners there nightly in the restaurant bar when he’d leave me for the evening. If you aren’t aware, Michigan Medical Accommodations, can make the reservation for you, at a significant discount, and there was no penalty for checking out earlier than we had originally planned for, when I was released earlier than expected. It’s a wonderfully quirky decor all designed to look like school decor. Our two bedroom Queen room also housed a mini fridge in the card catalogue styled dresser- perfect for staying a longer visit. Walking distance within a block to Target, CVS, multiple restaurants and ice cream shops.

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“I love this hotel! I had a king high floor room.”

I love this hotel. I will recommend it to everyone. I have no idea why there were poor reviews, my room was super clean and the staff is very attentive and friendly. My view is stunning. The temperature was perfect with my own thermostat. This hotel is close to everything and I felt very safe galav… lisää

I love this hotel. I will recommend it to everyone. I have no idea why there were poor reviews, my room was super clean and the staff is very attentive and friendly. My view is stunning. The temperature was perfect with my own thermostat. This hotel is close to everything and I felt very safe galavanting all over solo for the past two days. This hotel is what a hotel is supposed to be like. Timeless, elegant, attentive staff, beautiful decor, restaurant and coffee in the building, valet parking—- all the yes.

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“Great hotel, would stay again”

Dean and the whole parking team was awesome.

“Wonderful Graduation Spirit, Poor Value for Money”

We stayed at the Graduate Hotel in Ann Arbor for 3 nights during our daughter’s graduation from the University of Michigan. The location was excellent and truly hard to beat for commencement weekend. The decor was charming and very much in the spirit of Ann Arbor and university life, and the staff… lisää

We stayed at the Graduate Hotel in Ann Arbor for 3 nights during our daughter’s graduation from the University of Michigan. The location was excellent and truly hard to beat for commencement weekend. The decor was charming and very much in the spirit of Ann Arbor and university life, and the staff’s enthusiasm for the graduates was genuinely touching. The hotel even provided a shuttle bus to the stadium for the first commencement ceremony, and upon returning, staff welcomed graduates with cheering and pom-poms, which created a very festive and memorable atmosphere. However, there were several disappointing aspects to our stay. While I understand that hotel rates increase during graduation weekend, the pricing felt excessive, with rates seemingly several times higher than normal dates before and after graduation. Unfortunately, the overall quality and service did not justify such extreme pricing. The rooms and common areas felt quite basic, and housekeeping was inconsistent. On some days, even the trash bins were not emptied. Communication through the Expedia platform was also very poor. I had sent messages in advance regarding our stay and never received a reply. Additionally, because we were arriving on a long international flight from Europe, I had requested an earlier check-in. Not only was early check-in unavailable, but our room was not even ready at the official check-in time of 4:00 PM. We eventually left the hotel around 5:15 PM while still waiting for the room and only returned around 7:30 PM to finally check in. Given the circumstances and the nature of graduation weekend, I believe the hotel could have handled guest communication and room prioritization more thoughtfully, especially for international travelers. Overall, the experience was mixed: an outstanding location and warm graduation atmosphere, but disappointing service and poor value for the price paid.

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