Courtyard By Marriott Detroit Dearborn

“Mixed Residential and Retail Area”

This property is conveniently situated among apartments and retail spaces. We were greeted and treated very warmly by Olivia. She provided helpful recommendations for dining and local attractions, which enhanced our stay. Our two-queen room was spacious and included a desk, chair, and an addition… lisää

This property is conveniently situated among apartments and retail spaces. We were greeted and treated very warmly by Olivia. She provided helpful recommendations for dining and local attractions, which enhanced our stay. Our two-queen room was spacious and included a desk, chair, and an additional seating area. The bathroom was large and featured a shower/tub combination with strong water pressure and consistent hot water. The room also included a closet with an iron, ironing board, luggage rack, and hairdryer. There is a Starbucks located within the hotel for food and beverages. Within walking or short driving distance, there are several dining options, including Jimmy John's and Leo's Coney Island, which is open 24 hours. A Walmart is also nearby for any essentials you may need during your stay. Communication with the front desk was challenging at times. Aside from Olivia, our interactions with other staff members were less than ideal. Housekeeping came to our room at 8:45 a.m., and we asked them to return later. We left the room at approximately 10:45 a.m. and also notified the front desk, but when we returned at 5:00 p.m., the room had not been serviced. We were eventually able to receive fresh towels later that evening. The following night, we called the front desk to request tissues. After more than 10 rings with no answer, we went downstairs and were told they were out of tissues but that some would be delivered to our room. More than 20 minutes passed without delivery. When I called again, a different employee answered and assured me they would arrive within 20 minutes, which they did. Overall, our stay was enjoyable, but communication and follow-through from some staff members could be improved. Olivia was exceptional and truly stood out for her professionalism, kindness, and helpfulness.

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