Springhill Suites By Marriott Grand Rapids North

“Clean and close to downtown.”

Hotel is close to shopping and restaurants. Decent complimentary breakfast and fitness room. Rooms are spacious but bathrooms are small. Staff is friendly. Hotel has indoor pool that is great for kids. Meeting rooms are available for special events.

“Front Desk Staff was Amazing!”

Came for the weekend as my son had a tennis tournament near by. First the staff was amazing!!! The gentleman at the front desk was always so helpful. Didn't notice until Saturday morning that they don't do daily housekeeping unless you ask by 8am. It was 8:06am, stopped by the front desk to see… lisää

Came for the weekend as my son had a tennis tournament near by. First the staff was amazing!!! The gentleman at the front desk was always so helpful. Didn't notice until Saturday morning that they don't do daily housekeeping unless you ask by 8am. It was 8:06am, stopped by the front desk to see if we could get it. He said no problem we will put you on the list. Came back in-between matches and he told us upon arrival they had not serviced the room yet and it would be in the next hour. When they came, we just went to the lobby to hang out. When they finished servicing the room, the front desk clerk came over to tell us our room was done. Breakfast was ok. The normal eggs, make your own waffles, and cereal. Bananas were a little brown. They had all the toppings for oatmeal, but no oatmeal. The rooms could use a SpringHill Suites upgrade. While they have the new couch, they have not reconfigured the rest of the room to the new standard that SpringHill has. Would be nice as the bathroom is looking very dated.

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“Modern hotel close to shopping and highways”

Had two rooms reserved for four nights over the 4th of July weekend. The hotel is clean, looks modern, half a mile or less from a busy corner with a number of eating and shopping options. Positives: Rooms were very clean, appropriate breakfast options, friendly staff, washer and dryer available for… lisää

Had two rooms reserved for four nights over the 4th of July weekend. The hotel is clean, looks modern, half a mile or less from a busy corner with a number of eating and shopping options. Positives: Rooms were very clean, appropriate breakfast options, friendly staff, washer and dryer available for the guests. Negatives: Rooms are too basic. We had a family of four in one of the rooms, there was not enough hooks, hangers, surfaces where we could place our belongings, hang our clothes, or place towels after shower. It would work for two guests, but not four. Could not open the window even an inch to air the room. After spending four nights with four people in a small room, change of air was really necessary. Neither the main bed nor the trundle bed were very comfortable. Manageable - yes, but the sleep quality was not the best. Would I come back? Yes, but maybe two, tops three guests per room.

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