Hampton Inn Monroe

“Good Stay”

Stayed for one night and overall a very good stay. The hotel and rooms were clean, this seems to be a bit older hotel, the only charging port did not work otherwise was a good stay. The breakfast was also ok for a continental breakfast situation. The hot food was hot and the coffee was good. Would … lisää

Stayed for one night and overall a very good stay. The hotel and rooms were clean, this seems to be a bit older hotel, the only charging port did not work otherwise was a good stay. The breakfast was also ok for a continental breakfast situation. The hot food was hot and the coffee was good. Would recommend if looking for a place convenient to the highway.

vähemmän

“probably time to de-flag this hotel as a Hampton Inn and downgrade to lower tier”

On the low end of Hampton Inn properties. I just stayed at another Hampton the night before in TX, and this one is nowhere near as nice. Room and hotel decor were pretty dated, but bed was ok. Room maintenance could use some improvement, shower head didn't work very well. AC worked ok. One wi… lisää

On the low end of Hampton Inn properties. I just stayed at another Hampton the night before in TX, and this one is nowhere near as nice. Room and hotel decor were pretty dated, but bed was ok. Room maintenance could use some improvement, shower head didn't work very well. AC worked ok. One window was broken and boarded up on rear of building. The place just looks old and run-down. I would say this property is in jeopardy of being de-flagged from Hilton/Hampton Inn status in its current state.

vähemmän

“Decidedly average at best”

This is another Hampton by the highway. The interstates are dotted with this type of property whether the sign says Hampton or Holiday Inn Express or any of the numerous other brands. This property is pretty basic. It sits in an area with lots of other similar hotels. If you look on Google maps you… lisää

This is another Hampton by the highway. The interstates are dotted with this type of property whether the sign says Hampton or Holiday Inn Express or any of the numerous other brands. This property is pretty basic. It sits in an area with lots of other similar hotels. If you look on Google maps you will see maybe a half dozen hotels within 100 yards. If you're thinking that the Hampton is probably better...think again. It's probably not worse - but not sure it's actually any different. The fundamentals are fine - the A/C works – it's quiet – and there are a few restaurants nearby. There doesn't seem to be a lot of parking - but maybe it's never full and that isn't a problem. The day shift staff are great. The night shift staff are less than great. All the reviews talking about staffing issues ring true based on my experience. If you check in and depart during the day you shouldn’t have any issues. If you arrive at night be prepared for unhelpfulness and what seems to be an obvious lack of training. Funny enough when I checked out the day staff asked if check-in had gone well. Apparently they could see something on the computer that slowed them the night shift did things wrong. It sounds like maybe the night shift guy is perhaps a friend of the manager so that may explain things. Overall I wouldn’t rush to return. The night shift person was unpleasant and the mistakes were annoying - but it's just a Hampton by the highway so my expectations were low - and the service delivered was just a few steps below my low expectations. I might stay here again – or I might instead try one of the half dozen other hotels within 100 yards. I'm not sure if any of the other hotels would be cheaper – but I suspect they wouldn’t be worse.

vähemmän