Hilton Garden Inn Milwaukee Northwest Conference Center

“Rather odd experience”

We were in town for a 1 day conference at a local university. Property is in an office park which seems to be almost deserted. Surface roads were crumbly. It is away from everything - not a bad thing as it was quiet over night. No room upgrades available - hmm very few cars in the lot. Chec… lisää

We were in town for a 1 day conference at a local university. Property is in an office park which seems to be almost deserted. Surface roads were crumbly. It is away from everything - not a bad thing as it was quiet over night. No room upgrades available - hmm very few cars in the lot. Checked in - the restaurant/bar were not open so no food of any kind no complimentary breakfast - there was a somewhat stocked "pantry" and the hot beverage machine was out of order. The coffee maker in the room was fine. We were provided with a list of local establishments - closest place was 10 to 15 minute drive away. The room itself was clean and the bed was fine. Furniture etc was showing wear. It you are just passing through it is a quiet place to catch some sleep

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“Great pitstop on our road trip.”

Very friendly staff. Comfortable, clean room.

“Outstanding Staff Made Up for a Dated Property”

We stayed at this property for our family reunion. We were greeted by the manager, Michael Perry, who got us checked in early, which was a godsend after a long drive. He and his staff were professional and so friendly. The property is very old and shows lots of signs of wear and tear. Our room wa… lisää

We stayed at this property for our family reunion. We were greeted by the manager, Michael Perry, who got us checked in early, which was a godsend after a long drive. He and his staff were professional and so friendly. The property is very old and shows lots of signs of wear and tear. Our room was air conditioned but all of the hallways were insufferably HOT! Our room was a long way from the elevator and I was miserable walking in the halls. It was the same for the conference center. Every time we left the ballroom, we walked into a wall of heat. I would not go there in the summer. The room was clean and had a fridge, microwave and Kurieg coffee maker. The comforter was clean but should signs of much wear. The staff is friendly, professional and helpful. Every staff person I interacted with was friendly and helpful, sometimes going way out of the way to accommodate a need. The young man taking tickets at the restaurant, stopped and got me a glass of ice. I was delighted! The banquet staff was excellent. Chris took care of all of our details. The food was very good and nicely seasoned. Our family enjoyed the pool and all the seating outside. There is one restaurant within walking distance called IVR. The food was so good!! It was a mixture of Indian, Mexican and Italian cuisine. The staff was so much fun! Bottom line: The excellent staff made an average property work for our reunion.

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