Holiday Inn Express Hotel & Suites Minneapolis-Minnetonka By Ihg

“Great stay”

I love the atmosphere, breakfast and they have the best service! The front desk guy in the morning was helpful at check In by letting us check in earlier than the regular check In time. That was a life saver. Also everyone was so friendly and the hotel was super clean!

“Recently renovated. Clean. Nice staff.”

For those of you who have read recent reviews- the construction is over. The staff was nice. The room was nice. The breakfast was good- nice selection of hot foods. Top shelf yogurts. They have no "business center", no place to print things out. Would I stay there again? Yes.

“If you need WiFi, keep looking....”

Reasonably close to Flying Cloud airport where I was based. The price was within budget, and there was a FedEx just across the street. I have to ship drives to HO whenever I fly and finding a FedEx after a long day in the air just adds to the work day. There were major renovations going on. Nothin… lisää

Reasonably close to Flying Cloud airport where I was based. The price was within budget, and there was a FedEx just across the street. I have to ship drives to HO whenever I fly and finding a FedEx after a long day in the air just adds to the work day. There were major renovations going on. Nothing structural, but all cosmetic. Some of the carpet had been replaced, other wasn't. Much of the paint was old and tired, and there were lots of scratches on walls, doors, and doorframes. But, it was all cosmetic. The staff were really nice, and apologized for the state of the hotel. I gather, from reading other reviews, that they are pretty adept now, as these cosmetic renos seem to have been going for over 6 months. however, cosmetic stuff didn't affect sleeping; the bed was comfortable enough (a little on the hard side for me as were the pillows). But..... the WiFi, or lack of it. Oh dear. 2 bars, 3 if I was REALLY lucky. As I need to flight plan every day as well as watch weather, these was a gigantic negative. Pages took minutes to load, making any planning a frustrating job. When I asked at the front desk I was given the number of Comcast and told to call them because they "could speed it up". Not sure how, it was a WiFi issue. However, I did what the hotel should have been doing and got nowhere with Comcast. In their defense, they offered to let me checkout that night without incurring any charges which was a good response - kudos for that! I opted to stay and checked out in the morning. I feel for the staff having to deal with this, though they never complained, but were trying to accommodate. Shame on management allowing this to continue. If you're expecting people to pay to stay, fix your stuff!!! Staff - 5*, Management - 0*

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