Home2 Suites By Hilton Roseville Minneapolis

“Fun at Work! Great stay location and clean hotel”

It was a wonderful stay. The staff was very kind. We stayed into Christmas Eve day and the front desk employees were dressed so festive! So fun! This is the way to enjoy your job.

“Sticky bathroom door and noisy room location. Good service.”

The hotel was nice. It can be a little tricky to get to, but once you get there it’s fine. Our bathroom door stuck so bad that we thought the kids locked it, but apparently the accessible rooms can have sticky bathroom doors. We called the front desk and they came right up to assist. The breakfast … lisää

The hotel was nice. It can be a little tricky to get to, but once you get there it’s fine. Our bathroom door stuck so bad that we thought the kids locked it, but apparently the accessible rooms can have sticky bathroom doors. We called the front desk and they came right up to assist. The breakfast was good. Waffles, breakfast sandwiches (ham or sausage), toast, yogurt, cereal, one option for muffin (oatmeal), and coffee. They only have half and half for the coffee. It would have been nice to have another creamer option. Our room was right by the ice maker and elevator so it wasn’t very quiet, but fine. The pool is decent sized and a good temp. The room is heated with music playing faintly. We would visit again!

vähemmän

“Rooms were fine….overall stay - eh.”

Someone once said “it takes two to make a smile”. That was very apparent during most of our stay here. I’m a Hilton honors member and pretty dedicated to the brand. I like Home2 Suites because they have good sized rooms, they have the sitting area separate from the beds, and it’s conveniently lo… lisää

Someone once said “it takes two to make a smile”. That was very apparent during most of our stay here. I’m a Hilton honors member and pretty dedicated to the brand. I like Home2 Suites because they have good sized rooms, they have the sitting area separate from the beds, and it’s conveniently located to where we needed to be. However, the overall customer service was subpar at best. No greetings, smiles, eye contact at all sometimes. Checking in and out we were barely mumbled at . The one exception was the lovely woman mid-day partway through our stay who was pleasant and helpful, but otherwise - nothing. The room was clean, the facilities were fine for the most part - but the interactions really took away from the stay. Maybe everyone was having a bad weekend? I hope that was it and things improve for them.

vähemmän

“Spacious but spider.”

Arrived at 11pm and was able to bypass check in as had done already on app. Spacious room. Many towels. Fully stocked kitchenette. However, spider crawled down from ceiling in the morning and breakfast area very messy. Crumbs in silverware drawers and all over counter. Strange layout where food… lisää

Arrived at 11pm and was able to bypass check in as had done already on app. Spacious room. Many towels. Fully stocked kitchenette. However, spider crawled down from ceiling in the morning and breakfast area very messy. Crumbs in silverware drawers and all over counter. Strange layout where food was far from seating and coffee. Hot food temp was just warm and cold cheese was room temp. Mixture of glass dinnerware and paper plates and plastic utensils was very tacky. Easily fixed with regular cleaning and restocking of glassware.

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