Best Western Oak Manor

“Good Hotel Location for the Gulf Coast - Biloxi road races.”

My wife and I stayed at this hotel for three nights. I chose this hotel as it was next door for the bus pickup for the Gulf Coast - Biloxi half marathon. And also the finish in the adjacent stadium. The location was great for the race. Strangely, there is no common area where a group of peopl… lisää

My wife and I stayed at this hotel for three nights. I chose this hotel as it was next door for the bus pickup for the Gulf Coast - Biloxi half marathon. And also the finish in the adjacent stadium. The location was great for the race. Strangely, there is no common area where a group of people can sit and enjoy coffee. The check-in building could be a lobby but it is cluttered and some distance from the rooms. It is not attached. A big negative. And the breakfast area is closed off after breakfast. Our room was updated and clean. Elana was a star at breakfast. I observed her very patiently helping customers making pancakes. She is friendly and keeps everything going. The food was okay. They also opened the breakfast area very early for runners. A big plus for me. I booked this room using my Chase points. Chase deals are very disappointing as I did not get any BW points or a better room. In summary, a good hotel for the Biloxi races.

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“Clean and convenient”

The room was clean, but had a very strong urine smell. Staff could be friendlier. The location was very convenient, close to many things that you can walk to.

“Great location, reasonable rates but some TLC is needed.”

Room was clean, property although an older property, common areas were kept clean. Location is good, walking distance to Hard Rock & Beau Rivage. The issue I had and mentioned in other reviews is maintenance is lacking. After the first night I went to the front desk and let them know the exhaust fa… lisää

Room was clean, property although an older property, common areas were kept clean. Location is good, walking distance to Hard Rock & Beau Rivage. The issue I had and mentioned in other reviews is maintenance is lacking. After the first night I went to the front desk and let them know the exhaust fan in the room didn't work. They wrote it down but it was never fixed. Also the ice machine on the second floor was out of order the whole time we were there even though it was also reported on the first day. Upon check I again mentioned the exhaust fan and the response was "it was checked but they couldn't fix it" The hotel was quite empty, you would have thought we would have been contacted and offered another room. If a repair cannot be made communicate with the guest, offer an alternative room. I felt like the reported problem was ignored.

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