Hampton Inn St. Louis Chesterfield

“Great hotel with excellent customer service!”

Aaron is extremely helpful and absolutely saved my trip! He showed me how to use the app, made my reservation for me, and was such a pleasure to work with! Excellent customer service and easy to get along with. Very nice rooms with a good location.

“A little old but still a nice stay had comfy beds”

The staff was friendly and absolutely pleasant. It was quite and the beds was comfortable. The breakfast was really good. They have water free of charge. My room smelled fine and the staff was always cleaning areas of the hotel However do not speed around this area you will get pulled over

“Great reception by Aron!”

Aron was great at the front desk for check in! Super polite and professional. He also made sure to check in with us each time we walked past the front desk, asking if he could do anything for us and how our day was going. We would definitely stay again. The room was decently clean.

“Not awful but disappointing in several ways”

We have generally found Hamptons to be a good choice at a reasonable price. This one, however, was subpar in several ways. They seem to be doing some renovations, so maybe many of these will be addressed. But here are some deficiencies we noticed. No luggage rack in the room or available when we … lisää

We have generally found Hamptons to be a good choice at a reasonable price. This one, however, was subpar in several ways. They seem to be doing some renovations, so maybe many of these will be addressed. But here are some deficiencies we noticed. No luggage rack in the room or available when we asked. Some of us are getting too old to bend down to the floor to do things in the suitcase. No place to hang towels in bathroom except a couple of little metal pegs, leaving no place for hand towels. Hand towels and washcloths on a very high shelf. Fortunately one of us is tall; a shorter person would have to stand on the toilet to reach it. Finish on bathtub peeled off in multiple places. There was a plug to recharge a phone on one side of the bed but not the other. Not enough bathroom counter space for 2 people. WiFi was flaky; several times it failed with a “No internet connection” indication. There was no real closet, just an awkward wardrobe where most of the space was taken up by an ironing board. Blinds were difficult to work. On the plus side, the room was clean, the bed was comfortable, and the staff we encountered was reasonably friendly and helpful. Breakfast was adequate. In all, probably a fine place for a single traveler (preferably tall!) who just wants a clean room and comfortable bed. But as a couple with 2 suitcases who wanted to use the WiFi, it fell pretty short.

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