Holiday Inn Express Hotel & Suites Helena By Ihg

“A typical Holiday Inn- pleasant stay.”

check in was easy and the staff was able to change us to the room I wanted. The room was good sized and appeared to be clean the bathroom was relatively large and also appeared to be clean the room had a nice big TV, microwave, and fridge there were enough outlets for charging phones and ipads.… lisää

check in was easy and the staff was able to change us to the room I wanted. The room was good sized and appeared to be clean the bathroom was relatively large and also appeared to be clean the room had a nice big TV, microwave, and fridge there were enough outlets for charging phones and ipads. room lighting was good. The AC worked well and was quiet They had a good gym, pool, and hot tub the bed was comfortable and sleep quality was good. breakfast was good. overall a fine stay.

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“On It's Own”

The drive into, out of and around Helena itself is beautiful. Can't dispute that. It's the sort of place you could quiet vacation in for a few weeks just to realign. Would I stay at this hotel again if that were the case? Not if there were other options open. This hotel was clean and the check in w… lisää

The drive into, out of and around Helena itself is beautiful. Can't dispute that. It's the sort of place you could quiet vacation in for a few weeks just to realign. Would I stay at this hotel again if that were the case? Not if there were other options open. This hotel was clean and the check in was fast, efficient. The location however while not isolated, was more out of the way and I would stay in the retail district that provides access to a variety of restaurants or shopping. If you opened your drapes hoping for a view back of the hotel, there isn't one. There was an issue with the room assigned at check in, but it was resolved quickly. Travel has become expensive and at a cost of about $260.00 CAD, this hotel was not good value for the money in my opinion. It isn't luxury. It's moderate. I'm sure there are other moderate hotels to stay in that charge less and offer the same amenities and if your needs warrant, a better location to walk around in after a long day of driving.

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“An Okay Place to Stay”

Large room not well designed for customer use. Dresser drawers were stuffed with extra linens, and there was no place to stash them to make room to unpack. Needed more hangers in closet, and with all the space available, there was only a mean little bucket chair in the corner. The mid-century moder… lisää

Large room not well designed for customer use. Dresser drawers were stuffed with extra linens, and there was no place to stash them to make room to unpack. Needed more hangers in closet, and with all the space available, there was only a mean little bucket chair in the corner. The mid-century modern desk chair was not comfortable or functional, and there were only two bath towels provided for a multi-day stay. Having said all that, however, the front desk staff was great!

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“Could use an exterior deep clean”

Although the room was clean and the bed comfy, it was hard to shake the bad vibe we got from walking in to the hotel and speaking with the man at the desk. There were bird droppings around all the pillars near the entrance, bird feathers and more droppings on the rug outside the door, and debris co… lisää

Although the room was clean and the bed comfy, it was hard to shake the bad vibe we got from walking in to the hotel and speaking with the man at the desk. There were bird droppings around all the pillars near the entrance, bird feathers and more droppings on the rug outside the door, and debris collected in the corners near the entrance. The man at the desk’s attitude conveyed what we felt was his desire to be anywhere other than where he was. In other words, not a welcoming environment! We did not eat breakfast, so cannot comment on that. The woman at the desk when we checked out was pleasant, but walking over those bird feathers and droppings out through the cloud of smoke from the cigarette smokers at the bench outside of the front door just made us not want to return.

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