Hilton Newark Airport

“Pleasant stay and attuned to business travel needs”

Convenient location, courteous and professional staff, comfortable and good value.

“Tricky entry road”

Good news first. The young man who checked me in was friendly and helpful; changed my room to one that was more convenient for me. The young lady who checked me out next day, however, was stone-faced, no greeting, no smile and when I asked her for the hotel address to give to Uber, she didn’t know … lisää

Good news first. The young man who checked me in was friendly and helpful; changed my room to one that was more convenient for me. The young lady who checked me out next day, however, was stone-faced, no greeting, no smile and when I asked her for the hotel address to give to Uber, she didn’t know the address. My room was very nice; nothing shabby about it, and it appeared totally upgraded. The bed was extremely comfortable. I appreciated the coffee set-up, but there were no creamer packets; a bummer. The bad part was not Hilton’s fault. But really bad. Two Uber drivers had difficulty accessing the hotel; one, even with GPS, overshot the multi-looped freeway off-ramp and had to go around several streets further on, in order to get back to the Hilton’s looped access road. I attended an evening event and my Uber driver back to the hotel said the route to the Hilton was “tricky,” but he knew it, because he “lived nearby.” So, if you are driving in , best to allow extra time. Fortunately, for airport service, there is a shuttle!

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“Ok.”

The beds are comfortable, and the housekeeping does a good job keeping the rooms clean. The rooms need new furniture or a remodel. The front desk is very friendly and the restaurant staff are great. I will say that on weekends, the breakfast runs way too long. Only breakfast is available until noon… lisää

The beds are comfortable, and the housekeeping does a good job keeping the rooms clean. The rooms need new furniture or a remodel. The front desk is very friendly and the restaurant staff are great. I will say that on weekends, the breakfast runs way too long. Only breakfast is available until noon. This should be cut to 11 am. I understand a weekend brunch, but lunch needs to be available earlier. Esp for catching a flight out, and if they have a conference in-house and they break for lunch right at 12, its a mad scramble to get a lunch order in before the conference attendees go back. Im sure this would help the servers, too. There is an airport shuttle ( you can not walk from the terminal to the hotel). The bathroom water pressure and temperature are very good and appreciated.

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