Sonesta Select Tinton Falls Eatontown

“Why so stingy with the housekeeping?”

I am currently here for seven nights. This is my fourth day. Overall, I have only complaints about the place. It’s safe. It’s clean with a caveat, and I’ll go into that later, but it could be so much better, so here goes: 1. Housekeeping – because I’m here for seven nights housekeeping only comes o… lisää

I am currently here for seven nights. This is my fourth day. Overall, I have only complaints about the place. It’s safe. It’s clean with a caveat, and I’ll go into that later, but it could be so much better, so here goes: 1. Housekeeping – because I’m here for seven nights housekeeping only comes once every six days. I thought to myself what the heck? And I only found out because I called the front desk to let them know that I didn’t have housekeeping the first day and that’s when they told me that. I was a little surprised, but I thought I don’t change my sheets daily at home and when I asked about the trash and things like that, they told me just put the bag in the hall and it’ll be picked up - so I thought OK that’s Eco conscious and green to not Change the sheets and all that stuff every day. Fine. well I had my baby grandson come by for a visit and he was on one of the beds and spilled his cheese curls so that bed was covered in cheese dust- some which had come out of his mouth. He’s a baby. So I’ve been by myself, so I was only using one of the beds. The next morning I called and said I needed my room to be refreshed because the bed was dirty and the floor was dirty. the front desk person gave me a hard time and said only once every six days and I was like I don’t have the facilities myself to clean it - I don’t have a vacuum cleaner. I don’t have clean sheets. so they put me on hold and I guess spoke to housekeeping who agreed to allow them to come by to refresh my room. Thanks a lot! That is my biggest complaint about the hotel- any room - especially one near the shore that’s going to have people who have been in the sand all day should be refreshed every other day. Maybe not change the sheets I get that but come in to empty the trash, vacuum the floor, tidy up the beds. That’s expected - or am I crazy? 2. The “eatery“ that is advertised has not been open since I arrived. The “market“ is mostly empty. There are some sweet tarts, junior mints, Gatorade, and banquet frozen pot pies - that’s it. The coffee that is put out in the morning does not have cream. I asked the woman who was handling it for some half-and-half or cream and she said “oh we ran out yesterday. I have to order more”. If you ran out yesterday, why didn’t you order it yesterday? Why can’t you go to the store to pick some up? Knowing these things, I’m not sure if I’m going to extend my reservation here or go to another hotel for my second week.

vähemmän

“Okay!!”

The Sonesta in Tinton Falls, New Jersey was okay overall, but the hotel is very old and clearly showing its age. The rooms and facilities feel outdated, and it really needs renovations as soon as possible. It’s manageable for a short stay, but definitely not modern or up to today’s standards.