Residence Inn By Marriott West Orange

“Beautiful & relaxing!”

Beautiful room, hotel, lobby, buffet breakfast area. Staff was super nice! We stayed there for a wedding in the area. Comp buffet was delicious!

“Nikia is stellar at Customer Service!”

9 months pregnant, last day of work before her maternity leave, and I watched her in action coordinate, manage and care for a number of hotel guests with ease and professionalism. She even went above and beyond to help and teach someone how to use the Uber App. Where others were regimented in not… lisää

9 months pregnant, last day of work before her maternity leave, and I watched her in action coordinate, manage and care for a number of hotel guests with ease and professionalism. She even went above and beyond to help and teach someone how to use the Uber App. Where others were regimented in not accommodating something as simple as a one hour extension for checkout for 3 paid for rooms from the same family who needed to attend a special next day/after breakfast at an off campus venue, Nikia confidently stated that it wasn’t Friday or Saturday so there was no problem. Nikia would be a tremendous asset for whomever or wherever she decides to work. Kudos to whomever recruited/hired her.

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“Overall extremely nice (but could use a few refurbishments)”

This hotel has many things really going for it, and some things that could really use some updating. Overall, we absolutely would stay there again. We were there in the summer and the outdoor patio is so amazing. The whole place, in fact, is beautifully landscaped. This absolutely sets the state f… lisää

This hotel has many things really going for it, and some things that could really use some updating. Overall, we absolutely would stay there again. We were there in the summer and the outdoor patio is so amazing. The whole place, in fact, is beautifully landscaped. This absolutely sets the state for ones entire stay there. Every morning I had my breakfast outdoor on the landscaped patio, under the shade umbrella. The breafasts are typical Marriot Bonvoy breakfasts. Our room was very nice and the windows even opened a tad to allow for some fresh air. We also used the pool and hottub. Despite complaints of others regarding its size, I enjoyed the pool in the morning before breakfast. Okay, so it's not a huge lap pool. You can't expect it in a smaller hotel. But it's beautiful, natural light on 3 sides, and you can swim on the diagonal to stretch a few more feet out of it. The hot tub is likewise very nice, and hot! What else I love(d) is the ROOFTOP SOLAR PANELS. ALSO the breakfast provides bowls, cups, etc., but the paper goods are all COMPOSTABLE. A huge plus. The rooms also have a bin for trash and a bin for RECYCLING. 3 cheers for its efforts to conserve and fight climate change. One thing I think the ownership/management could improve is the carpeting. It looks very old and dated, needs some pattern/abstract colors of light greens/blues to pick up all the browns and beiges and add some fun to it. Especially when you have such high traffic carpeting is going to pick up and retain all sorts of unwanted (let's just say 'things'). It's such a contrast between the colorful landscaping. (I'm certain these hotels have a way to recycle old carpeting.) So I really recommend this hotel management do a refresh of the carpeting for two important reasons. Also in contrast to other hotels that charge for parking, this was a delight. We have plans to return to this location and absolutely plan to stay again at this Marriot.

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“Streaming doesn't work, among other things”

Streaming doesn't work; a problem with their supplier they explain. Avoid this hotel if you want to watch YouTube, Netflix, Amazon Prime, etc. The only part of the TV that works well is the advertisement telling you how great Marriott is. Also, they try to upsell you enhanced internet. Really, … lisää

Streaming doesn't work; a problem with their supplier they explain. Avoid this hotel if you want to watch YouTube, Netflix, Amazon Prime, etc. The only part of the TV that works well is the advertisement telling you how great Marriott is. Also, they try to upsell you enhanced internet. Really, in 2026 trying to upsell the internet!

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