Spark By Hilton Artesia

“Lovely hotel even during renovations”

The hotel we had booked had closed down with no warning so we were stranded in Artesia with nowhere to stay. We saw this hotel and went in to ask if they could accommodate us for 1 night. The young man on the front desk was excellent, friendly and helpful and saved us from a nightmare situation. Th… lisää

The hotel we had booked had closed down with no warning so we were stranded in Artesia with nowhere to stay. We saw this hotel and went in to ask if they could accommodate us for 1 night. The young man on the front desk was excellent, friendly and helpful and saved us from a nightmare situation. There is restoration work being done but for a 1 night stay it was perfect. Room was spacious, lovely and comfortable. Breakfast was a bit limited but otherwise it was perfect for what we needed. There is a little Italian restaurant next door which also served lovely food and was very friendly so all worked out well in the end!

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“the downfall was the night time staff front desk lady. She was rude, acted like what ever we asked was a burden and rude”

Rooms great, front desk night lady was rude, acted like we were a burden and would not say you’re welcome. Just an unpleasant woman. The rooms were clean and did not smell bad. The other hotel staff were pleasant and helpful without making us feel like we were doing something wrong or a burden.

“Needs Some Work”

We booked a stay at the Hotel Artesia which at the time of booking was a boutique hotel. When we arrived it had been transformed into a Spark by Hilton. All the rooms and lobby had been renovated. The good: checkin was fine and the desk Clerk, Santana, was extremely friendly and helpful. Lobby was … lisää

We booked a stay at the Hotel Artesia which at the time of booking was a boutique hotel. When we arrived it had been transformed into a Spark by Hilton. All the rooms and lobby had been renovated. The good: checkin was fine and the desk Clerk, Santana, was extremely friendly and helpful. Lobby was very fresh and new, room was very clean, fresh and new. Everything looks and smells brand new. Spacious lobby, halls and room. Very quiet. The bad: several things still need some work. The room which is two double beds so you assume at least two people are staying in it, has ONE chair and it's metal. The TV never worked the whole time we were there even though we asked to have it fixed. The shower works but the tub faucet doesn't. The free breakfast is pitiful, almost nothing there. My advice, don't stay here until they get the kinks worked out. Photos added of the lobby and the breakfast bar.

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“Clean and quiet.”

Our room was very clean. The lighting in the hotel is very dark. The first time looking for the elevator was difficult since there was hardly any lighting in the the hallway. The room had no decor on the walls only 1 black and white picture of football players. There are nice shadowboxes in the hal… lisää

Our room was very clean. The lighting in the hotel is very dark. The first time looking for the elevator was difficult since there was hardly any lighting in the the hallway. The room had no decor on the walls only 1 black and white picture of football players. There are nice shadowboxes in the hallway but there was nothing in them and no lighting. There was no warm breakfast options. Only a microwave to warm danishes or instant oatmeal. There was not bar. They said they had lost their liquor license. Daily housekeeping nice to have since some hotels have gone green. Stayed in the Jr King Suite. It did not have a Balcony as advertised in their website which was very disappointing. The staff was very nice and helpful.

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