Best Western Plus Ruidoso Inn

“Beautiful location for a delightful hotel.”

Excellent location for this Best Western plus. Just two or three minutes from excellent dining options. Absolutely gorgeous view. The rooms are spacious, quiet, and clean and the staff is friendly and professional. Nice hot breakfast with a helpful attendant. Better than many. They even had tamales!

“Hospitality”

We just want to say a big thank you to Ali at the front desk! She was very professional, kind, and helpful throughout our stay. Unfortunately, the first room assigned to us had a strong smell and a few things that didn’t meet our expectations. As soon as we brought it to Ali’s attention, she stepp… lisää

We just want to say a big thank you to Ali at the front desk! She was very professional, kind, and helpful throughout our stay. Unfortunately, the first room assigned to us had a strong smell and a few things that didn’t meet our expectations. As soon as we brought it to Ali’s attention, she stepped up right away and transferred us to a new room. She even made sure the bathroom was clean and that we were comfortable with our new room. We truly appreciate her kindness, professionalism, and great customer service. Good people like Ali can really make a difference in a guest’s experience. Thank you, Ali! ❤️

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“Suite Under Construction”

We booked the suite, but unfortunately the room and bathroom were not in the best condition upon arrival. We spoke with the front desk, and they explained that the rooms are currently being updated, though some of the replacement parts had been delayed. They were able to provide us with a slight di… lisää

We booked the suite, but unfortunately the room and bathroom were not in the best condition upon arrival. We spoke with the front desk, and they explained that the rooms are currently being updated, though some of the replacement parts had been delayed. They were able to provide us with a slight discount for one night, which we appreciated. One of the biggest issues was with the sliding doors in the suite. My husband spoke with Aaron, the maintenance guru, about what could be done, and Aaron said he would do his best to fix them. While we were away on a family excursion, he worked on the doors, and when we returned, they were fully closed and sliding properly again. Given the delay in parts, we truly appreciated the effort and the care Aaron and the staff put into making our stay more comfortable.

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