Courtyard By Marriott Albany Thruway

“Great experience”

I stayed with my family for 1 week the staff couldn’t be more pleasant and hospitable Kyair made my breakfast just the way I wanted it plain scrambled eggs nothing on it will definitely be back next year Kyair should be promoted to general manager he knows how to look after guests

“Terrific little new hotel conveniently situated with the best and most helpful management and staff”

This (reasonably new ) Marriott is a stand-out for the superb service : from super friendly and helpful check in /check out and management to food and beverage staff - nothing is too much trouble. Rooms were pristine and nicely appointed, the little Bistro perfect for a quick breakfast or light d… lisää

This (reasonably new ) Marriott is a stand-out for the superb service : from super friendly and helpful check in /check out and management to food and beverage staff - nothing is too much trouble. Rooms were pristine and nicely appointed, the little Bistro perfect for a quick breakfast or light dinner - with friendly and efficient staff. I’m going on a bit about the staff but feel that I have to emphasise this : we’ve stayed at many (way pricier ) 5 star hotels in cities around the world - and I can honestly say we have never experienced such warm and attentive staff! We will be back.

vähemmän

“Way too close to the Thruway.”

I recently stayed here for an overnight trip with family and it was ok. The hotel price is reasonable, but it is lacking. I got a suite and it was very spacious. Room was clean and the renovation in the living area and bedroom was nice. However, the bathroom was moldy and the room was way too hot. … lisää

I recently stayed here for an overnight trip with family and it was ok. The hotel price is reasonable, but it is lacking. I got a suite and it was very spacious. Room was clean and the renovation in the living area and bedroom was nice. However, the bathroom was moldy and the room was way too hot. On top of that, it was situated way too close to the thruway, where you not only heard the loud car noises at night, but the room would shake constantly when a car sped by very fast. I was nervous that the foundation holding the room up was going to collapse. Seems like a major safety issue. As for the rest of the hotel, the staff was very nice and accommodating, but the service at both the front desk and the Bistro was very slow. They welcomed you with water and cookies, which was nice. Breakfast was fine as well and not too expensive, but the portions were small and it took forever to have ready for me to eat. The swimming pool was barely a pool. It was too small to swim in and too cold to stay in for a long period of time. There was also no jacuzzi, which stunk. I've previously stayed at the nearby Hilton Garden Inn and if it wasn't for the fact that my relatives had gotten their hotel night for free, I'd probably opt for that one again in the future rather than return here.

vähemmän