Hilton Garden Inn Albany Airport

“Very good value and experience”

Very good experience. Staff extremely friendly and professional. Room was clean. Bed comfortable. Great shuttle service. Accommodating. I missed my early flight….they came back and got me and let me check back in! Shower could have been better and needed to tweak the coffee maker. But all i… lisää

Very good experience. Staff extremely friendly and professional. Room was clean. Bed comfortable. Great shuttle service. Accommodating. I missed my early flight….they came back and got me and let me check back in! Shower could have been better and needed to tweak the coffee maker. But all in all great stay.

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“Only book if you don't care to have a hot shower.”

Booked this hotel overnight before a early morning flight. The Staff was very nice and accommodating. The room was ok, maybe a little dated but was very clean. There was NO hot water, I mean none. The water pressure was almost non existent also. Upon checking out, there was another woman complaini… lisää

Booked this hotel overnight before a early morning flight. The Staff was very nice and accommodating. The room was ok, maybe a little dated but was very clean. There was NO hot water, I mean none. The water pressure was almost non existent also. Upon checking out, there was another woman complaining about the same thing. The person at the desk took our room number and that was it. the location to the airport is great, the shuttle provided and the ability to leave our vehicle there with shuttle service back was also great, both drivers we encountered were friendly and very helpful. Unfortunately, due to the lack of hot water and lack of response by staff on this, we will probably find another hotel near the airport that provides the same service next flight out.

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“Seen better days”

Located close to the airport, the location is very convenient. However, having stayed there over the years I have seen a decline in overall quality. Upon arrival for check in this trip I was surprised to find no bottled water available at the front desk-okay, not a huge deal. I went to my room to d… lisää

Located close to the airport, the location is very convenient. However, having stayed there over the years I have seen a decline in overall quality. Upon arrival for check in this trip I was surprised to find no bottled water available at the front desk-okay, not a huge deal. I went to my room to discover a loud mechanical noise coming from an adjacent room. I had been traveling all day and was tired, figured I could sleep thru that. The heat was set at 78 degrees, unable to be adjusted. Bar soap left in the shower from a previous guest, made me assume the shower had not been cleaned. I did mention these things upon checkout and the gentleman at the desk did seem sincerely apologetic. This hotel has seen better days and the are better options in the area that are just as convenient.

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“Wouldn’t stay again, better options available”

Very close to airport (walkable, shorter than gate connections in Denver or O’Hare). Friendly staff, good check in and out; however the decor is very dated with thick dust on heavy wooden frames in room & bathroom plus the walls are extremely thin. I could hear people snoring in the adjacent room a… lisää

Very close to airport (walkable, shorter than gate connections in Denver or O’Hare). Friendly staff, good check in and out; however the decor is very dated with thick dust on heavy wooden frames in room & bathroom plus the walls are extremely thin. I could hear people snoring in the adjacent room and room above mine.

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