Hilton Garden Inn Rochester Pittsford

“Great Stay”

We stayed in adjoining rooms each with 2 queen size beds. The beds were comfortable, the pillows were mushy. The bathroom is large and the water pressure is awesome. The breakfast buffet was very good. All the staff was very friendly.

“A Place to lay your head, Outdated, Amazing Staff, Breakfast+$. Only 13 miles from UofRStrong Hospital.Off Interstate.”

The 3 stars is absolutely not a reflection of the staff’s performance. The staff at the front desk (Sam), the genuine restaurant staff member that could clearly see our days’ progress, thank you! *the chicken fingers and fries were delicious and fresh oil used was apparent. The salad was made with … lisää

The 3 stars is absolutely not a reflection of the staff’s performance. The staff at the front desk (Sam), the genuine restaurant staff member that could clearly see our days’ progress, thank you! *the chicken fingers and fries were delicious and fresh oil used was apparent. The salad was made with care and fresh! 3 Stars Hilton this location has much to offer and desperately needs updating. This is a place destined for success but not without the Hilton touch it’s missing. Your staff is the A-Team and located in a thriving community. Bottom line, rooms/decor/linens/toiletries/flooring, etc ALL completely outdated, very average, room was below average and not to expectation. Our needs were addressed and again, the Pittsford Staff turned this around professionally and emphatically. Thank you. More than you know that day.

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“Check out reviews before booking”

I'm very familiar with this hotel...I stayed here routinely for many Thanksgiving weekends. I had to visit with family and the best things I can say about this hotel is that it is conveniently located; the staff is friendly; and it's clean. That being said, it's extremely sad to see this hotel ha… lisää

I'm very familiar with this hotel...I stayed here routinely for many Thanksgiving weekends. I had to visit with family and the best things I can say about this hotel is that it is conveniently located; the staff is friendly; and it's clean. That being said, it's extremely sad to see this hotel has not upgraded its rooms, except for the shower, in all these years! In fact, they no longer put out cookies when one arrives; they removed the make-up mirror on the bathroom wall; the room is dark and shabby looking. Needs a paint job; The breakfast, which one pays for is obviously packaged...just take a look at the "oatmeal"...yuck. Plus, in the room, they always had free two bottles of water. Not free anymore...$3.00 per bottle...(fortunately I had my own water bottles). So if you're staying here to sleep it's definitely adequate...if you're looking for Hilton Luxury, it doesn't exist at this hotel.

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