DoubleTree by Hilton New York JFK Airport

“Overnight transfer stay at JFK Airport”

Hotel is near JFK airport and shuttle service works well. We had room at 10th floor next from elevators and the ding dong sound when elevator arrived or leaving is like Airtag sound but louder. It is not to sleep near elevators due that annoying sound. We used earplugs without any success. Room was… lisää

Hotel is near JFK airport and shuttle service works well. We had room at 10th floor next from elevators and the ding dong sound when elevator arrived or leaving is like Airtag sound but louder. It is not to sleep near elevators due that annoying sound. We used earplugs without any success. Room was ok and pricey like everything in the US. We went to hotel's restaurant and ordered a burger and some tortillas. Low in seasoning but quite tasty. Service staff were all over the place and they came to our table 3 times with wrong food. So our dinner lasted more than hour. It was not really busy evening, but after all reasonable stay.

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“Traveler's Hotel”

Now THIS is a traveler's hotel. The lobby was bright and lively and the gal who checked me in was very friendly and inviting with a big smile. Cheryl, the long-time bartender was nice to sit and chat with, but also knew when to allow some quiet time. Both the bar and restaurant were set up in a w… lisää

Now THIS is a traveler's hotel. The lobby was bright and lively and the gal who checked me in was very friendly and inviting with a big smile. Cheryl, the long-time bartender was nice to sit and chat with, but also knew when to allow some quiet time. Both the bar and restaurant were set up in a way that is comfortable for solo travelers, or couples/groups. While the bar shut down a little early (1130p), I appreciated food being served until 11:00p. The rooms were maybe a little dated, but very clean, and very comfortable. The free airport shuttle service ran 24 hours, every 1/2 hour. And one thing I thought was VERY cool: They have a 'departures board' in the lobby so you can check your flight before leaving. It sits amongst a number of other hotels and very busy freeways, however, when the window is closed, the noise is not a problem at all. Great hotel!

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“Indifferent front desk agent, No luggage carts at airport hotel???”

As a diamond member of HH program, I booked this hotel during a layover at JFK before we traveled to KSA. Wait at the JFK ( federal circle) for shuttle was a very difficult time as we were exposed to cold and chilly wind for 45 minutes before the shuttle showed up. When we arrived to hotel, we had … lisää

As a diamond member of HH program, I booked this hotel during a layover at JFK before we traveled to KSA. Wait at the JFK ( federal circle) for shuttle was a very difficult time as we were exposed to cold and chilly wind for 45 minutes before the shuttle showed up. When we arrived to hotel, we had two rooms booked and the front desk agent was very busy with her other tasks , she did not even acknowledged us. We had 12 luggages between the 2 rooms yet there was no luggage carts to help us. Overall bad Hilton experience. Will not book that hotel anymore.

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