Kimpton Hotel Arras By Ihg

“First rate hotel with great customer service, location and food”

Book this hotel and you won’t regret. It’s the first time stay at Kimpton hotel and was the perfect choice. Location is unbeatable. Service is impeccable. Room is well appointed. Food is spectacular. Staff are eager to create memorable stay starting from the moment you step into the hotel. Lobby… lisää

Book this hotel and you won’t regret. It’s the first time stay at Kimpton hotel and was the perfect choice. Location is unbeatable. Service is impeccable. Room is well appointed. Food is spectacular. Staff are eager to create memorable stay starting from the moment you step into the hotel. Lobby is clean and feels cozy. Nicole provided great service. Check in process was a breeze with the highlight of upgrade to a suite for the special weekend. Nicole was friendly, poised and knowledgeable. Elite recognition was good. We got breakfast coupon and a goodie bag with chocolate. Don’t forget to mention Kimpton password at checkin and ask for amenity coupon (we didn’t get at checkin.) Room is spacious, clean, cozy, beautiful and has great view. There’s no coffee maker in the room. Every morning you can get a cup of coffee of tea until 11 am at lobby. Love ice pack in the communal refrigerator in front of room x16 too. Very thoughtful and sanitary. It’s very tough to say goodbye to the room. We chose breakfast as welcome amenity choice. The coupon allows you to choose one entree and soft drinks plus gratuity is included. Breakfast was the highlight of the day. It’s very very very good and the service was very very great. Ordered French toast, burrito, omelette! Orange juice is fresh and tasty. Cappuccino and latte are as great. Dinner was awesome. Try Halloumi salad and you won’t regret it. We also ordered lamb gyro and smash burger happy hour set. They are all very good. Throughout the stay staff always wanted to help and resolved the issue. We were very pleased and this Kimpton becomes favorite hotel. Thank you.

vähemmän

“Excellent customer service, clean and elegant rooms and great location”

We have stayed in Asheville a number of times, but this was the first hotel we booked that was downtown and we liked everything about the Kimpton! Check in was great - Barry was exceptional - explaining everything (including the elevators), directing us to the valet and looked us up as IHG members.… lisää

We have stayed in Asheville a number of times, but this was the first hotel we booked that was downtown and we liked everything about the Kimpton! Check in was great - Barry was exceptional - explaining everything (including the elevators), directing us to the valet and looked us up as IHG members. Our room was a corner space on a top floor overlooking mountains (and some city views). It was beautiful and spacious and clean. We had an issue with the TV and once notified, there was a tech within a few minutes to fix. Service for breakfast was great as well. Would definitely stay again and recommend to others.

vähemmän

“Best Hotel Ever”

We had the best experience at this hotel and one of the best stays ever. They went out of their way to make us feel special for our anniversary. We had the suite with mountain view and definitely worth it. The amenities were awesome and room was so cool with so many luxurious appointments. Can’… lisää

We had the best experience at this hotel and one of the best stays ever. They went out of their way to make us feel special for our anniversary. We had the suite with mountain view and definitely worth it. The amenities were awesome and room was so cool with so many luxurious appointments. Can’t recommend enough.

vähemmän

“Beautiful hotel, perfect location”

Beautiful hotel and really great location in the heart of Asheville. Very friendly front desk attendant, Barry. When we arrived we walked into a "puptography" event which was hectic but we managed to get checked in quickly. Get some instruction on how to work the elevator. When we arrived in the ro… lisää

Beautiful hotel and really great location in the heart of Asheville. Very friendly front desk attendant, Barry. When we arrived we walked into a "puptography" event which was hectic but we managed to get checked in quickly. Get some instruction on how to work the elevator. When we arrived in the room the comforter was very dirty so we had it changed out, which was done very quickly. Otherwise a nice, clean, and comfortable room.

vähemmän