Best Western Mountain Lodge At Banner Elk

“Christmas tree package”

We stayed at The Lodge at Banner Elk for the Christmas Tree Package and were very happy with our experience. The lobby was cozy and our room was spotless. We were forewarned that construction was going on, so there was no surprise there. We received a cute little gift with our stay. We plan to do t… lisää

We stayed at The Lodge at Banner Elk for the Christmas Tree Package and were very happy with our experience. The lobby was cozy and our room was spotless. We were forewarned that construction was going on, so there was no surprise there. We received a cute little gift with our stay. We plan to do this again next year.

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“was good for what I needed it for, breakfast choices lacking”

beds are decent, pillows really fluffly, Breakfast not the best when it comes to variety and selection choices, make sure you look in lobby for hot water if you want oatmeal and hope its there. try to avoid room 123 if you dont wish to hear the laundry from house keeping all afternoon thru the late… lisää

beds are decent, pillows really fluffly, Breakfast not the best when it comes to variety and selection choices, make sure you look in lobby for hot water if you want oatmeal and hope its there. try to avoid room 123 if you dont wish to hear the laundry from house keeping all afternoon thru the late evening. I will say the service and friendlyness of the staff was exceptional, they fixed a few issues i had with my room.

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“Well run, clean, basic spot for a mountain stay”

All the staff were very attentive, efficient, and helpful. They responded fast when we had a need. The location is convenient to town and traveling the area. But it is an older 2 story property with all rooms opening to the outside. Our 2 room suite was very clean but had that older smell. ACs ha… lisää

All the staff were very attentive, efficient, and helpful. They responded fast when we had a need. The location is convenient to town and traveling the area. But it is an older 2 story property with all rooms opening to the outside. Our 2 room suite was very clean but had that older smell. ACs had clean filters and worked great. The king bed was just right soft with cool crisp sheets. The sofa and carpets were spotlessly clean but were very well worn. The tile floors were spotlessly clean. Showers and granite countertops were clean and shiny. Towels and linens were all beautifully clean white. The room furniture was not abused. They had plenty of needed plugins on each bedside table found on the fronts under the pull out drawer. Took us a tad to find them. The love and care the staff take of the place cannot hide the torn curtains, chipped commode lids, loose faucets, and pool under construction area. The breakfast area was large, kept well stocked, and had hot eggs, sausage, bacon, biscuits & gravy. If you prefer a well run but older and basic, affordable and clean spot with nice people this is for you.

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