Fairfield Inn Suites By Marriott Cherokee

“A relatively brief but enjoyable stay”

Located on Painttown Road in Cherokee’s Casino District, the Fairfield Inn & Suites Cherokee proved to be very convenient launch point for our visit to Great Smoky Mountains National Park as it was a fairly short drive to the park entrance and the Oconaluftee Visitor Center. My wife and I stayed t… lisää

Located on Painttown Road in Cherokee’s Casino District, the Fairfield Inn & Suites Cherokee proved to be very convenient launch point for our visit to Great Smoky Mountains National Park as it was a fairly short drive to the park entrance and the Oconaluftee Visitor Center. My wife and I stayed there two nights during May 2025. Our room (room 233) was clean and big enough for our needs; the plumbing, air conditioning, appliances, flat screen television and complimentary wireless Internet were all in good working order, and the king bed was comfortable. One element of the room design we really appreciated was that the vanity had was a good deal of counter space, enough for our toiletries and personal care items. The room also had enough electrical outlets and USB ports to charge our many electronic devices. This is not a new hotel, but the grounds and common areas appeared to be in good repair. The complimentary breakfast offered both hot and cold items. The front desk staff was friendly and helpful, and the room rate was fair for what we received. If you are planning a visit to the Great Smoky Mountains and prefer not to stay in larger tourist-centric cities like Gatlinburg, Tennessee, the Fairfield Inn & Suites Cherokee is worth your consideration.

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“Location and Convenience a Plus but Cleanliness Lacking”

We visited this location over the Memorial Day weekend. We arrived, checked in, dropped our bags and walked over to the casino. When we returned, it was shortly before 3 in the morning. No clerk was in the lobby and there was a sign that someone would return shortly. When we got to our room and was… lisää

We visited this location over the Memorial Day weekend. We arrived, checked in, dropped our bags and walked over to the casino. When we returned, it was shortly before 3 in the morning. No clerk was in the lobby and there was a sign that someone would return shortly. When we got to our room and was preparing to go to bed, my husband saw stains on the comforter topper. We turned all the lights on to make sure we weren’t seeing things. It looked like small dots of blood. We tried calling the front desk 3 times with no answer. My husband went down to the lobby and waited about 10 minutes before anyone showed up. When she did, she came in through the front entrance. My husband explained the issue and she proceeded to tell him they had no more king comforter toppers and no other rooms available to move us to. He had to ask for a blanket just so we’d have something besides just a sheet to cover up with. In the morning, we noticed a wate stain under the sink that looked like it had been there a while. There was also hair on the rim of the bathtub. I say for the location, it’s a great option. Highly recommended you check your entire room once you check in and before venturing out.

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“N/A”

I was working out in the fitness, was going to get water and the fountain in the fitness room is broke so I told front desk she proceeds to tell me that it’s been broke for a while and she doesn’t know how to fix it and fails to offer a bottle water