Embassy Suites Greensboro Airport

“Don’t forget to tip your omelette chef, they are perfect at this breakfast buffet.”

Last night I checked in a rain storm. There were 5 people in front of me in the line at check-in. Makayla was so efficient and quick it was amazing. While I was checking in she received a phone call from an obviously disgruntled patron, and handled them with professionalism and ease without missing… lisää

Last night I checked in a rain storm. There were 5 people in front of me in the line at check-in. Makayla was so efficient and quick it was amazing. While I was checking in she received a phone call from an obviously disgruntled patron, and handled them with professionalism and ease without missing a beat during my check-in. My room was clean, but did seemed to have some moisture issues. The wallpaper was wrinkly and so were some of the prints on the wall. There was a dehumidifier in my room to help with this issue. This morning at breakfast might’ve been the best coffee I’ve ever had on a buffet. Shannon the omelette chef made five perfect omelettes at the same time and he is the reason I am writing this post. I want people to remember to tip their omelette chef and other people they encounter in the service industry. Hopefully you get Shannon as your omelette chef but if not, please tip whoever is here.! the staff at this hotel are impeccable!

vähemmän

“Still there and still enjoyable”

This hotel has been around for decades but has been well maintained or restored. Was perfect for our evening business meeting. Reception area was laid out nicely and the shrimp, meatballs, and wings were a hit. So was the buffet they put together in the meeting room. Post meeting trip to the bar wa… lisää

This hotel has been around for decades but has been well maintained or restored. Was perfect for our evening business meeting. Reception area was laid out nicely and the shrimp, meatballs, and wings were a hit. So was the buffet they put together in the meeting room. Post meeting trip to the bar was met with a good bartender with good choices and good attitude. One thing that has not been updated is the old bathtub/shower that was extremely narrow and a bit tough to get into. Love the spacious area in the room just wish the bathroom area had the same attribute. Overall great visit and great value.

vähemmän

“Embassy Suites packs a lot of bang for the buck”

Embassy Suites is one of my favorite hotel chains to stay at. I love that every room is a true two-room suite. I love that every room has a small refridgerator and microwave, along with dedicated desk and sitting area. I especially love the manager's special and complementary breakfast with an o… lisää

Embassy Suites is one of my favorite hotel chains to stay at. I love that every room is a true two-room suite. I love that every room has a small refridgerator and microwave, along with dedicated desk and sitting area. I especially love the manager's special and complementary breakfast with an omlet station. I'm also happy that all of that has remained intact over the past 20 years without compromising good customer service or dramatically raising the nightly rate. Specifically related to their location in Greensboro, NC near the airport, I do have a few specific comments. The staff was phenomenal. I had two rooms booked, one for myself and husband, the other for my mother who has mobility issues. The front desk staff was so kind in helping me get the right room for my mother even though the hotel was nearly booked to capacity during our stay. Additionally we needed an extra night unexpected and they were so kind and helpful in getting us taken care of so we didn't have to move rooms. The restaurant and bar staff were equally friendly and a joy to be around. The only negative I will say is that the hotel interior is in need of some repairs/refresh. It did not diminish the stay (I love Embassy Suites lobby with the greenery and water fountains in the center courtyard). However, I highly recommend that Embassy Suites replace the carpet in the halls, it is loose and raised in areas and presented a tripping hazard (which I was particularly concerned about with my mother and her mobility issues). Additionally, in our room the bathroom sink was beginning to detatch from the counter. I did not complain about any of this to the staff, as I realize this is something the corporate team will need to take into consideration and did not impact the overall quality of our stay. Aside from these items, my review would have been 5 stars.

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