Cincinnati Marriott At Rivercenter

“Amazing customer service!”

Please stay here. The customer service is amazinggg. I want to thank Doris and Sidney. Doris runs the M Club. She had an omelet day which I missed because I had to be at work early. She cooks fresh omelets and is friendly with all guests. She helped me get oat milk for my coffee in the mornings bec… lisää

Please stay here. The customer service is amazinggg. I want to thank Doris and Sidney. Doris runs the M Club. She had an omelet day which I missed because I had to be at work early. She cooks fresh omelets and is friendly with all guests. She helped me get oat milk for my coffee in the mornings because I can't have dairy. Sidney handled a delicate situation with humor, which I loved! Also want to mention Jackson the desk associate or manager? He was very polite and had good customer service. Honestly I didn't meet a bad person here. The hotel room was clean and the bed was very comfortable. I never sleep this well in a hotel room...needless to say just book it!!

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“A Hotel Team Who Truly Cares About You!”

The Cincinnati Marriott at RiverCenter is a modern, luxurious property in Covington, Kentucky featuring stunning views of the Cincinnati skyline. General Manager Mike Hogan has assembled an attentive, caring team who takes personal responsibility for exceeding guest expectations. Everyone is sup… lisää

The Cincinnati Marriott at RiverCenter is a modern, luxurious property in Covington, Kentucky featuring stunning views of the Cincinnati skyline. General Manager Mike Hogan has assembled an attentive, caring team who takes personal responsibility for exceeding guest expectations. Everyone is super friendly and helpful, especially AGM Jackson Weber, who went WAY above and beyond the call of duty to upgrade my room and accommodate a few special requests. Occasionally, we meet people who are extraordinarily good at relating to people...Jackson is that guy! After a two minute phone call a week before our arrival, he completely understood my needs and treated me like an old friend. Travel can be exhausting so it's refreshing to be embraced so warmly by a team who truly cares about making you comfortable. We live in a business world rife with hollow rhetoric about excellent customer service...how refreshing to experience the real thing. I feel like the Cincinnati Marriott at RiverCenter is my home away from home. Mike, Jackson and this wonderful team represent the essence of what makes Marriott the best in the hospitality business. Thanks again for everything...we can't wait to return!

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“Amazing service from will”

Will helped me at the curbside with a charger as I was desperate and phone was about to die.

“Great experience”

I recently stayed at the Cincinnati Marriott at RiverCenter. In my half-century of travel, Ihave never been made to feel more welcome. An all-round first class experience, and in particular, Front Desk Agent Justice Hill went above and beyond the call of duty and deserves an enthusiastic thank-yo… lisää

I recently stayed at the Cincinnati Marriott at RiverCenter. In my half-century of travel, Ihave never been made to feel more welcome. An all-round first class experience, and in particular, Front Desk Agent Justice Hill went above and beyond the call of duty and deserves an enthusiastic thank-you.

vähemmän