Courtyard By Marriott Cincinnati Airport

“The staff that went above and beyond to make my stay great”

The staff here are amazing very friendly and professional. But I have to say there were 2 individuals that went above and beyond to make sure my stay as comfortable as can be. Thank you Mrs. Jessica and Mr. Rob. Keep doing what you I thank you again for making my 2wks here great.

“Great hotel”

The hotel staff is very friendly, and on the ball. I normally get my room by 10:00 am on my app and their airport shuttle is very timely and we never have to wait for it.Best hotel we stay at. I highly recommend staying here especially if you need a hotel with an airport shuttle.

“Hotel of Choice”

When traveling to and from Cincinnati, Courtyard Cincinnati Airport is our hotel of choice. The location is terrific but what makes the hotel so great is the staff. You are always greeted with a smiling face, a friendly attitude and a dedication to making your stay an enjoyable experience. One s… lisää

When traveling to and from Cincinnati, Courtyard Cincinnati Airport is our hotel of choice. The location is terrific but what makes the hotel so great is the staff. You are always greeted with a smiling face, a friendly attitude and a dedication to making your stay an enjoyable experience. One staff member who really stands out is Pat. During our recent stay we had an issue with the internet. We contacted Pat at the Front Desk who immediately put us in touch with the provider in order to get the problem resolved. She then followed up with us to be sure the problem was fixed and our internet was working. When we told her that unfortunately the cable box would not reset she immediately offered to move us to another room. Pat went above and beyond to make sure we were comfortable. She is a tremendous asset to the Courtyard Staff. Kudos to the Hotel Management for putting together such an outstanding group of employees.

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“Fabulous place to stay”

My husband and I have been wanting to come to the Ark Encounter for a long time and we decided to just plan it and go, it was also my Birthday weekend.....We were greeted by Deb at the front desk and she was very helpful and courteous, she told us about the restaurant there and so we came down to c… lisää

My husband and I have been wanting to come to the Ark Encounter for a long time and we decided to just plan it and go, it was also my Birthday weekend.....We were greeted by Deb at the front desk and she was very helpful and courteous, she told us about the restaurant there and so we came down to check it out for dinner that night and was greeted by Carrie, she told us that the special was Penne pasta, we asked if we could share it because we don't eat a lot and that's what we usually do, she had no problem with that at all, we ordered that and a salad.....she not only cooked the meal but put it in separate bowls and plates for each of us to have our own. It was totally fabulous we told her it was better than Olive Garden!!! The next day we went to the Ark Encounter and had a Great time when we came back we shared that our encounter with Breakfast that morning was not good, Deb and Tia came out and talked to us about it, they were both so sweet and understanding of what we had experienced, we came back down for dinner that night knowing Carrie would be there and once again she amazed us with her meal.....she asked about our visit to the Ark Encounter and we shared our pics we had took. We enjoyed talking to her and felt God's prescence radiating from her. Her and my husband shared some medical issues they both had in common and it felt like we were visiting with a great friend. Today when we came down to leave and check out we were once again greeted by Deb and Tia.....we feel like we made some great friends, we were sad to have to leave, but we plan on coming back in the Spring time again. This is an Awesome Motel and the Staff we mentioned were exceptional, highly recommend this place to Everyone!!!

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