Renaissance Cincinnati Downtown Hotel

“Excellent Collaboration & Outstanding Service”

As someone who regularly books stays for our executive team and guests, I can highly recommend the Renaissance Cincinnati Downtown. The feedback is consistently positive: our guests always feel exceptionally well cared for, safe, and comfortable at the hotel. I would especially like to highlight t… lisää

As someone who regularly books stays for our executive team and guests, I can highly recommend the Renaissance Cincinnati Downtown. The feedback is consistently positive: our guests always feel exceptionally well cared for, safe, and comfortable at the hotel. I would especially like to highlight the outstanding collaboration with Rejfo, Sara, and the entire team. They respond quickly, are incredibly reliable, and handle every request with genuine professionalism and warmth. Whether it’s last-minute bookings, special requests, or coordination around logistics—everything is managed smoothly and at a very high standard. Thank you for the excellent cooperation! We look forward to many more stays for our guests at the Renaissance Cincinnati Downtown.

vähemmän

“Gorgeous hotel, amazing staff!”

Such a beautiful hotel! So much history in the building which makes the experience that much more enjoyable. The rooms are updated, spacious, and beautiful. We were welcomed and checked in with ease! The valet team, culinary team, and management team ensured a seamless stay. Would recommend this to… lisää

Such a beautiful hotel! So much history in the building which makes the experience that much more enjoyable. The rooms are updated, spacious, and beautiful. We were welcomed and checked in with ease! The valet team, culinary team, and management team ensured a seamless stay. Would recommend this to anyone wanting to stay downtown! Location is perfect. Thanks to the team at Renaissance for an amazing stay.

vähemmän

“Mediocre experience at downtown property that could and should try harder.”

I spent two nights at this property to attend a board meeting in April. It is fine... but very unremarkable and with some strange gaps in service. Some of the front desk staff were off hand to a point of being almost offensive. Nowhere in the building is a coffee machine to make espresso or cappucc… lisää

I spent two nights at this property to attend a board meeting in April. It is fine... but very unremarkable and with some strange gaps in service. Some of the front desk staff were off hand to a point of being almost offensive. Nowhere in the building is a coffee machine to make espresso or cappuccino drinks - in this day and age in a hotel of this standard, that is just bizarre, and signals a lack of concern for a pretty basic area of provision. I had some laundry done, and ended up retrieving it myself from the unlocked concierge/valet room - I could have stolen someone else's stuff, or had mine stolen by a stranger. And the elevators do not require use of a room key to operate them - not only is that very unusual, but in hotel right in the heart of downtown in a major city, is frankly rather unsafe. Was the stay OK? Yes... it was OK, but nothing more. Would I return to this property? No.

vähemmän