Hampton Inn Cleveland Downtown

“Great place to stay.”

Wonderful place to stay. Clean and comfortable and close to everything.

“Excellent location and staff!”

Our group chose the downtown Hampton Inn since Progressive Field, the RRHOF and public transit were all within reasonable walking distance. Check-in was easy, and our room (2 queen suite with a sofa bed) was clean upon arrival. Despite being near an elevator, there were no noise issues during our s… lisää

Our group chose the downtown Hampton Inn since Progressive Field, the RRHOF and public transit were all within reasonable walking distance. Check-in was easy, and our room (2 queen suite with a sofa bed) was clean upon arrival. Despite being near an elevator, there were no noise issues during our stay. The fitness center was clean and has adequate free weights, mats, machines and towels. There is no pool. The lobby is well-kept with a good assortment of complimentary tea and coffee. The breakfast buffet has a good assortment of food including Hampton Inn's "world famous" waffles, although the fresh fruit was overripe. A luggage hold is available, which we used after checkout while we were out and about before our evening flight. Overall, I highly recommend this hotel for its professional staff and high regard for customer service!

vähemmän

“Good mid-priced hotel in downtown Cleveland with terrible breakfast”

This is typical mid-priced hotel in design. The lobby is very small there is a bar off to the left and the are where they serve the free breakfast is to the right. The front desk people were all friendly and professional. The hotel seems to have been recently renovated. Everything is clean and f… lisää

This is typical mid-priced hotel in design. The lobby is very small there is a bar off to the left and the are where they serve the free breakfast is to the right. The front desk people were all friendly and professional. The hotel seems to have been recently renovated. Everything is clean and fresh. Even though we were on the 12th floor on the 9th Street side early every evening there was a lot of noise from people on motorcycles reviving their engines. It did quite down by the time to go to sleep. The only issue I have with the hotel is the breakfast. The food in my opinion is barely edible. They had what they called a western omelette but it seemed to be something they buy frozen and warm up in the oven. The bread was stale and the sausage was marginal at best. I realize it is free but either service something worth eating or just stop having the breakfast. There is a small restaurant across the street that serves breakfast but it is closed on weekends. I recommend a place where the food is this bad.

vähemmän

“Not worth it”

My spouse wanted to some work done in the cleveland, so we visited this hotel. It was the Friday night and Saturday night. The cost was 530$. Things I liked - Location, the church in front of the hotel is cool. The area around is walkable. - Staff was responsive promptly. Things I disliked -… lisää

My spouse wanted to some work done in the cleveland, so we visited this hotel. It was the Friday night and Saturday night. The cost was 530$. Things I liked - Location, the church in front of the hotel is cool. The area around is walkable. - Staff was responsive promptly. Things I disliked - Not perfect room. There were water stains on headboard. These were not visible with lights off, but they were visible at night. Probably the reason why their cleaning staff missed it. - Bathroom does not have seprate vent. It stinks up the entire room for an hour. - Poor attention to details from management. Toilet was overflowing on day one of our arrival. We had to call the front desk and a man immediately came to fix it. Soap bottle was in the bathroom, I hoped in and when I was going to apply soap, I realized that bottle was empty. I cannot call their handyman in middle of taking a shower. - Valet parking. It is 55$ a night. Cleveland city parking nearby is 1.5$ per hour for daytime and free at night. Overall okay, but not worth 530$.

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