Residence Inn By Marriott Dayton Vandalia

“Great staff and stay..”

While waiting to check in I had a medical event. The front desk clerk was quick to get me a towel, pillow and tower fan that was extremely comforting. She then handed me my room key and made sure that I was good to go. Thank you for your help. The breakfast was hot and fresh. The kitchen staff was… lisää

While waiting to check in I had a medical event. The front desk clerk was quick to get me a towel, pillow and tower fan that was extremely comforting. She then handed me my room key and made sure that I was good to go. Thank you for your help. The breakfast was hot and fresh. The kitchen staff was friendly and cheerful. Nice well kept rooms with plenty of free parking. Close to Walmart and many restaurants.

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“Poor service.”

I tend to stay at Marriott properties when I can for the consistency in quality. This property has a great location right off the interstate and is near many restaurants. The suite and kitchen were very nice. My complaint is with the front desk staff. Shortly after checking in I went to the front … lisää

I tend to stay at Marriott properties when I can for the consistency in quality. This property has a great location right off the interstate and is near many restaurants. The suite and kitchen were very nice. My complaint is with the front desk staff. Shortly after checking in I went to the front desk and advised them that I was unable to get anything on the TV other than the Marriott home screen. I was told to change channels or turn it off and back on, both of which I had tried. Trying to change channels did nothing, and the same screen showed when turning off and back on several times. Then I was told I would need to unplug the TV and then plug it back in. I am 5 feet tall and this TV was mounted on the wall above my head. I couldn't reach anything, nor did I feel comfortable trying to get behind a wall mounted TV. A lady with housekeeping overheard this exchange and offered to come to the room and fix the problem, which she did. The next issue was that the shampoo, conditioner, and shower gel containers in the bathroom were all empty. Front desk staff advised me that room refresh was provided every other day, and those amenities would be filled that evening. Of course, that didn't happen. I had to talk to front staff two more times to finally get those amenities provided. They should have been provided before I even checked into the room and not have to wait for two days to have them provided, and then only after asking three times.

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“Ok”

It's never fun to be greeted with a bunch of warnings about stuff being potentially stolen from your car. Hotel was dated, but it looks like a renovation is planned, so your mileage may vary. Management seems a bit disorganized - our TVs were supposed to be updated, which meant contractors enterin… lisää

It's never fun to be greeted with a bunch of warnings about stuff being potentially stolen from your car. Hotel was dated, but it looks like a renovation is planned, so your mileage may vary. Management seems a bit disorganized - our TVs were supposed to be updated, which meant contractors entering our room sometime between noon and seven. That meant when we returned from dinner, we couldn't shower, nap, or even change into our pajamas - and then no one ever showed up to our suite! Glad we weren't traveling with out cat, since we were instructed to secure all pets, and as any cat owner will tell you, that's not something we plan for. I guess I just wish we'd been informed of the TV thing/contractor beforehand. I assume the internet TV was being added, since we had none. Not sure the last Marriott I stayed in that only had cable. This wouldn't be our first choice in the future. It was quiet, though.

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