Hilton Garden Inn Columbus Grove City

“Comfortable room and good location”

Clean, spacious, comfortable rooms. Hotel is located near the interstate, but not near enough for noise to be an issue. There are lots of stores and places to eat in the immediate area. The evening desk clerk was very helpful and friendly. There is a decent fitness room and a small indoor pool … lisää

Clean, spacious, comfortable rooms. Hotel is located near the interstate, but not near enough for noise to be an issue. There are lots of stores and places to eat in the immediate area. The evening desk clerk was very helpful and friendly. There is a decent fitness room and a small indoor pool here as well. My main complaint would have to be the breakfast. When we checked in, we took the breakfast voucher instead of the points, but were never given a physical voucher. When we arrived for breakfast the next morning, we sat and waited for a menu (as there was an option between a few menu items or the buffet and I wanted one of the menu items). No one ever acknowledged that we were there, even though we could see the cook and the desk clerk from our seat. After a long wait, we just got up and helped ourselves to the buffet. The buffet was a standard hotel breakfast like those found at a Sleep Inn or Days Inn. When we left breakfast (after still not being acknowledged), my husband stopped to let them know that we had used our "vouchers" for breakfast only to be told that breakfast was free for everyone that morning. That's great, but why weren't we told that the night before so we could take the points?

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“Not the best experience.”

The staff was absolutely delightful but the whole experience just lacked a lot. The buffet breakfast ($10) was less than lackluster. The sausage and eggs were ice cold, no bacon, no water or fruit (oranges but in half in plastic bags). The room was sizable and had a nice refrig and working space.… lisää

The staff was absolutely delightful but the whole experience just lacked a lot. The buffet breakfast ($10) was less than lackluster. The sausage and eggs were ice cold, no bacon, no water or fruit (oranges but in half in plastic bags). The room was sizable and had a nice refrig and working space. A lot of outlets for charging located all around the room. The bathroom was clean to the look but had an overwhelming smell of mold. No matter what was done, for two days, the smell remained. I was disappointed in that in was not typical for a Hilton Garden Inn.

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