Homewood Suites By Hilton Cincinnati Mason

“Poor housekeeping”

The lady who checked me in was so welcoming, so I was expecting a great stay. When I walked into my room, there was a dirty tissue on the floor to greet me. Not a great start. The next morning, I found out my coffeemaker was broken. Ugh. Breakfast was average. Commissary eggs are not a good thing. … lisää

The lady who checked me in was so welcoming, so I was expecting a great stay. When I walked into my room, there was a dirty tissue on the floor to greet me. Not a great start. The next morning, I found out my coffeemaker was broken. Ugh. Breakfast was average. Commissary eggs are not a good thing. When I checked out, I mentioned the broken coffee maker and the lady said something like she had heard that. If that is true, why wasn’t it fixed? Will try another hotel next time.

vähemmän

“Good spot outside Cincinnati”

I’ve stayed at multiple Homewood Suites. This one was just as nice as the others. It’s always my go to hotel for my family because they have bigger rooms. All around, great hotel. It’s in a great location as well and close to many restaurants, shopping, and Cincinnati.

“Decent Stay with Some Quirks”

Overall, a decent stay. The room was spacious, full kitchen, family-friendly. Cleanliness was okay, though we did notice some mildew in the bathroom ceiling. One kitchen outlet didn’t work, and it was a bit frustrating that they were so stingy with basics like trash bags and dish soap (we just want… lisää

Overall, a decent stay. The room was spacious, full kitchen, family-friendly. Cleanliness was okay, though we did notice some mildew in the bathroom ceiling. One kitchen outlet didn’t work, and it was a bit frustrating that they were so stingy with basics like trash bags and dish soap (we just wanted to take out our own trash). Their trash policy was confusing; they told us not to leave it outside until 9:30 PM when they collect it, but there was no clear drop-off spot either & they did not offer trash pickup. On the bright side, the front desk staff was friendly, and breakfast was surprisingly good. They offered a nighttime “happy hour,” but it was inconsistent one night it happened, the next it didn’t. The location is convenient, with plenty of nearby food options and a Kroger and Walmart just down the road if you need extra supplies. Would we stay again? Maybe.

vähemmän

“Good not great.”

The team there was very kind and accommodating to our small requests that included requesting a room with a bathtub and letting us check out a skosh later to accommodate our schedule. The rooms were good. It may have the Hilton name, not the Hilton care. When we walked in, it smelled like someone h… lisää

The team there was very kind and accommodating to our small requests that included requesting a room with a bathtub and letting us check out a skosh later to accommodate our schedule. The rooms were good. It may have the Hilton name, not the Hilton care. When we walked in, it smelled like someone had smoked in it. We notified the team and stated we would not need to change rooms. It was tolerable. The rooms need some attention. See the photos below. You’ll see lamp fixture in the bathroom has brown rings in the bowl and there is a missing towel hook.

vähemmän