Holiday Inn Cleveland Northeast - Mentor By Ihg

“This Holiday Inn is Perfect in Every Way”

I stayed at the Mentor, OH Holiday Inn from Thursday, December 14, 2023 until Tuesday, March 5, 2024 - I only stayed there during weekdays, on weekends I flew home. It was a long time to stay at a Holiday Inn, especially if things didn't go well, but that just wasn't the case at the Holiday Inn in… lisää

I stayed at the Mentor, OH Holiday Inn from Thursday, December 14, 2023 until Tuesday, March 5, 2024 - I only stayed there during weekdays, on weekends I flew home. It was a long time to stay at a Holiday Inn, especially if things didn't go well, but that just wasn't the case at the Holiday Inn in Mentor, OH. Everything was just about perfect - in fact, it was perfect. Oh sure, there were times that things didn't go according to plan like when the power went out for a night. But that's nobody's fault and can happen anywhere at anytime. The important thing is that the manager Tim got on top of it and stayed on top of it during the power outage, continuing to provide uninterrupted fantastic guest service. Of course, the staff is what makes any property and the manager Tim has attracted a great staff, as good as I've ever seen - and I've seen some good ones. Like at the Pierre Hotel in New York City, a Taj property. This Mentor Holiday Inn is every bit as good as the Pierre and certainly the best you'll find within 50 miles. Please, let me thank the staff, Yolanda, Soheil, Michael, Amber, Dawn, Turquoise, Jason, Christian, Greg, Bwana, and everyone else that I'm not just remembering right now - all excellent.

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“Good value overall.”

Our double-queen room for our two-night stay was clean and spacious and the beds were quite comfortable. We appreciated the extra lounging chair and room fridge. The ventilation in the room ((#123) , especially the bathroom, needs improvement -- the room felt slightly damp the whole time even with … lisää

Our double-queen room for our two-night stay was clean and spacious and the beds were quite comfortable. We appreciated the extra lounging chair and room fridge. The ventilation in the room ((#123) , especially the bathroom, needs improvement -- the room felt slightly damp the whole time even with the A/C running and it took forever for the bathroom to dry out after a shower. The electrical outlets need updating - most were on old lamps and a couple connections were too loose to use reliably, but we did manage to find just enough to charge our devices. The furnishings, except for the bed, were a bit worn but not uncomfortable. Most all the staff were friendly and there was always someone at the front desk. The common seating area out front was nice for chatting with friends also staying there. The free breakfast was on the skimpy side but there are plenty of inexpensive options nearby. Convenient location off the highway and near our other activities. For the price we paid, it was a fair value.

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