Hampton Inn Mansfield Ontario

“Great staff, would stay there again”

This is a gem. The hotel has been recently renovated so the rooms are fresh and very clean. That said, what makes this hotel great is the staff. They are really amazing and give you confidence they know what they are doing. I didn’t catch the name of the woman helping us in the morning but she was … lisää

This is a gem. The hotel has been recently renovated so the rooms are fresh and very clean. That said, what makes this hotel great is the staff. They are really amazing and give you confidence they know what they are doing. I didn’t catch the name of the woman helping us in the morning but she was friendly and professional. Special shout out to Ben on the night shift who was so personable and didn’t make us feel like we were inconveniencing him despite the late hour and no reservation. Make sure your management is making this team happy. The quality of staff makes or breaks a hotel - this team is *nailing* it.

vähemmän

“Great Mid-Ohio stay!”

Great hotel - convenient location to interstate and the Mid-Ohio racetrack. During our 4-night stay, hotel was clean, comfortable and four nights and staff was friendly and helpful.

“OUTSTANDING TEAM!”

The culture of this hotel is AWESOME!!! All of the staff goes ABOVE and BEYOND to meet your every need. Hats off to Kerri Burkett, general manager, for her leadership. A hotel room is a hotel room but the culture of the hotel is what separates outstanding from mediocre or less than acceptable. … lisää

The culture of this hotel is AWESOME!!! All of the staff goes ABOVE and BEYOND to meet your every need. Hats off to Kerri Burkett, general manager, for her leadership. A hotel room is a hotel room but the culture of the hotel is what separates outstanding from mediocre or less than acceptable. The leadership of the hotel drives that culture and the attitude of the employees, which were outstanding at this property. Two employees stood out during our stay. Lea the front desk team member who checked us in and Debbie from the kitchen. They both had a smile on their face and went beyond their roles to make sure we had what we needed and more. As I underdstand it, Lea is fairly new but a guest would never have guessed this by the way she handled the checkin process. Extremely professional and such a beautiful smile and attitude upon checkin which is a welcome relief after a long day of travel. Debbie made my favorite breakfast item after we had a discussion about the return of some of the items servered. It was in general conversation and in a few minutes she brought my favorite item and served me! To me, that is OUTSTANDING AND ABOVE AND BEYOND! She was AMAZING! A team member who showed she loves what she does and cares about the customer. In many hotels, this is a rare thing. Both ladies were a "breath of fresh air!" We definitely would choose this hotel when our travel takes us to the area again. In fact, we will go out of our way to stay there even if it a little out of our way. Thanks to the Mansfield/Ontario Hampton Inn team for all you do!

vähemmän