Hampton Inn & Suites Toledo Westgate

“Great stay in this newly remodeled Hanpton Inn & Suites.”

We’ve stayed at this Hampton Inn & Suites several times. They began an intensive remodeling a while back and are nearly finished. The owners have done a great job with refreshing this hotel conveniently located among many restaurants, shopping, and easy highway access. I happily recommend this loca… lisää

We’ve stayed at this Hampton Inn & Suites several times. They began an intensive remodeling a while back and are nearly finished. The owners have done a great job with refreshing this hotel conveniently located among many restaurants, shopping, and easy highway access. I happily recommend this location for its great location, public spaces, clean rooms, etc.

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“Not up to Hilton standards”

Rehan (spelling?) at the front desk was very helpful & friendly during our stay, but it appeared that he was the only staff member on site & doing his very best to manage check-in, maintenance issues, etc. Unfortunately, his smile is the only positive I can report for our stay. Our room had two q… lisää

Rehan (spelling?) at the front desk was very helpful & friendly during our stay, but it appeared that he was the only staff member on site & doing his very best to manage check-in, maintenance issues, etc. Unfortunately, his smile is the only positive I can report for our stay. Our room had two queen beds but only one nightstand located between the beds with a single reading lamp with what seemed to be a single 60 watt bulb. The overhead entry light for the room was burned out & the task light on the desk provided the only other room light. It was a miserably dark room & we had to use our cell phone lights when we needed more light to find things in our suitcase, use the closet, etc. I reported the burned out overhead light immediately & Rehan tried for 45+ minutes to reach maintenance to fix it, but maintenance didn’t respond to his calls. He then offered to change our room or fix our light for us, but he was slammed with guests checking in and by that time we’d already unpacked & didn’t want to deal with yet another bag drag. So, I just asked for a new lightbulb & husband climbed on a chair and replaced 1 of the 3 bulbs in the overhead fixture (all 3 bulbs were burned out). Unfortunately, the room was still uncomfortably dim. Besides the lighting issues, it’s very inconvenient that Hilton opts to not have night stands with reading lights on both sides of each bed. Is this simply cost saving or does Hilton assume that only 1 of 2 people sharing a bed might want to read or keep something on a bedside table? Overall, this was a disappointing experience. I’ve been a Hilton Honors member since 2010 & I wouldn’t recommend this particular Hampton to travelers. As another reviewer noted, there are several other options available in the area. Avoid this hotel.

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