Comfort Inn & Suites Oklahoma City West - I-40

“Quiet and comfortable”

While on a senior citizen's bus trip, we stopped at this hotel for the night. Our rooms were ready for us when we arrived. The staff was polite and made the check-in process very easy. I requested a shower chair for one person on our bus. They delivered it immediately. Our room was huge. It i… lisää

While on a senior citizen's bus trip, we stopped at this hotel for the night. Our rooms were ready for us when we arrived. The staff was polite and made the check-in process very easy. I requested a shower chair for one person on our bus. They delivered it immediately. Our room was huge. It included two beds, plus a seating area with a couch and chair. Everything was clean and seemed to be well taken care of. The bed and pillows were comfortable. In the morning, breakfast was provided by the hotel. There were omlettes, sausage, cereal, toast, bagels, and other items. Everyone commented that the coffee was very good. The breakfast area was kept clean and the food was plentiful.

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“I would choose this place again.”

The positives first….the staff was great! Polite and professional. Now for the rest. First off the company photos here are obviously very old. The decor is nothing like this. The main areas have been updated and at first glance appear nice. The rooms or at least our room was OLD. The carpet wa… lisää

The positives first….the staff was great! Polite and professional. Now for the rest. First off the company photos here are obviously very old. The decor is nothing like this. The main areas have been updated and at first glance appear nice. The rooms or at least our room was OLD. The carpet was stained, to couch was torn and worn, the chairs padding was sunk and almost nonexistent. The white enamel was worn from the tub, the counters had burn marks and the night shades over the windows were full of cracks and holes. At best this was a 1 star room….despite being sold as a suite. The parking lot area was full of trash and at one entrance had a large collection of transient people…complete with tents, random dogs, trash and the coming and going of some very questionable people. Didn’t make you feel very secure leaving your car parked. We watched them come and go all night and the trash they left behind…gross! This hotel is not in a good part of town as it appears. The rooms are old dated and need a huge cleaning and refresh. I would never choose this hotel again.

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