Hyatt Place Oklahoma City Bricktown

“Great stay.”

I would like to give HIGH recognition to Ivan and Morgan (Valet), they were very professional and friendly. Keep up the good work!!!!!!!!

“VERY WELCOMING!!”

Solo trips aren’t always easy but with nice people it’s makes it all worthwhile!!! My overall stay was AMAZING but I’d be remiss if I didn’t note a key person I feel that jumpstarted my trip! The young lady Sammie, who was valet the day I checked in, had the most welcoming spirit!! She was very fri… lisää

Solo trips aren’t always easy but with nice people it’s makes it all worthwhile!!! My overall stay was AMAZING but I’d be remiss if I didn’t note a key person I feel that jumpstarted my trip! The young lady Sammie, who was valet the day I checked in, had the most welcoming spirit!! She was very friendly and kind and was very patient with me!! I was having a hard time that morning but she was very sweet and understanding of my situation! She even was able to give me a few recommendations for some places to see about since I’m not familiar with the area. It’s not common to get great customer service especially early in the morning, but she exemplifies GREAT customer service and is very personable. 1000/10

vähemmän

“Hospitality at the best”

Ana was very helpful in texting me back immediately to confirm the room readiness and even helped me in getting my food delivery before I check-in. Being a globalist, she offered me option to either valet or self-parking and validated my parking too. Very hospitable environment and a nice hotel to … lisää

Ana was very helpful in texting me back immediately to confirm the room readiness and even helped me in getting my food delivery before I check-in. Being a globalist, she offered me option to either valet or self-parking and validated my parking too. Very hospitable environment and a nice hotel to stay. Unfortunately I didn't get a chance to try breakfast but will definitely stay in my next trip here in the near future.

vähemmän

“Staff Save the Day!”

We were staying at the hotel for a friend's wedding in town. There were two issues that could have easily led to a poor experience, but the hotel staff were extremely helpful in resolving. The first happened when we got to the room, we were unfortunately greeted by a very loud squeaking noise from… lisää

We were staying at the hotel for a friend's wedding in town. There were two issues that could have easily led to a poor experience, but the hotel staff were extremely helpful in resolving. The first happened when we got to the room, we were unfortunately greeted by a very loud squeaking noise from the A/C unit. We reported the problem to the front desk on the way out to dinner. They said they would have maintenance look into it, but asked for contact information in case they needed to move us to another room. Luckily, by the time we returned, the problem had already been resolved! The second thing was that we were staying at the property with award points. However, a few days after returning home, I found that my credit card had still been charged. I called up the hotel number, and the lady who answered was able to resolve the problem within minutes. Both issues could have been deal-breakers, but the staff were able to resolve the problems we ran into quickly. If we're in OKC again in the future, I'll definitely come back!

vähemmän