DoubleTree by Hilton Hotel Tulsa Downtown

“Exceptional!!!”

I travel frequently and stay in a lot of hotels, and every once in a while you come across an employee who leaves a lasting impression. Cara Wesley at the front desk of the DoubleTree by Hilton Hotel Tulsa Downtown is one of those people. Working the overnight shift can't be easy. Most guests arriv… lisää

I travel frequently and stay in a lot of hotels, and every once in a while you come across an employee who leaves a lasting impression. Cara Wesley at the front desk of the DoubleTree by Hilton Hotel Tulsa Downtown is one of those people. Working the overnight shift can't be easy. Most guests arriving late are tired, stressed, or dealing with travel issues, yet Cara consistently provides service with a level of professionalism and kindness that is genuinely remarkable. She treats every guest with respect and patience, regardless of the situation. What stood out to me was her willingness to go the extra mile without being asked. She doesn't just do her job; she takes ownership of guest concerns and works hard to make sure people have a positive experience. Her communication skills are excellent, and she has a natural ability to make guests feel welcome and important. It's easy for management to notice numbers, reports, and metrics, but employees like Cara are the reason guests return and recommend a hotel to family, friends, and coworkers. She represents the very best of customer service and hospitality. Her dedication, work ethic, and positive attitude deserve to be recognized. DoubleTree Downtown Tulsa is fortunate to have Cara Wesley on their team. She is the kind of employee every hotel hopes to find and every guest hopes to encounter. ⭐⭐⭐⭐⭐ Thank you, Cara, for making a difference when it matters most.

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“Best customer service”

Cara Wesley made us feel like we where apart of her family she has the best customer service skills. She should be the example for all customer service positions.