Comfort Inn - Pocono Mountains

“Needs repairs and rude front desk at check out”

Needs repairs and rude staff at check out . When we checked in, the front desk staff was nice and efficient. Our room was basic but about right for the price. But our tub did not drain well and the toilet was very worn. There is a nice indoor pool with well stocked towels. Breakfast is basic but… lisää

Needs repairs and rude staff at check out . When we checked in, the front desk staff was nice and efficient. Our room was basic but about right for the price. But our tub did not drain well and the toilet was very worn. There is a nice indoor pool with well stocked towels. Breakfast is basic but fine. They just need a second waffle maker as a long line formed to use. When I went to check out, I planned to tell them the tub needed to be repaired. But the desk staff stood outside while I waited at the desk. She finally came in. When I asked for a receipt, she said, "Just hand me your keys. You don't get a receipt because you booked ahead through a third party." I wanted a zero balance receipt because they ran my credit card at check-in anyway. What a way to ruin a pleasant stay.

vähemmän