Hilton Garden Inn Exton West Chester

“Excellent service from Lynne”

The customer service of Lynne at the front desk set this hotel apart. I check in to a lot of hotels well after midnight and the overnight clerks are not always very welcoming. Lynne was very courteous and kind. She made me feel welcome from the moment I walked in. As for the hotel itself, it appe… lisää

The customer service of Lynne at the front desk set this hotel apart. I check in to a lot of hotels well after midnight and the overnight clerks are not always very welcoming. Lynne was very courteous and kind. She made me feel welcome from the moment I walked in. As for the hotel itself, it appears to have been built or renovated within the last ten years. The king room and the bathroom were on the smaller side. But there was a spacious glass shower that gave it a more premium feel and made it seem less cramped. (The double queen rooms have regular tub/curtain showers.) It seemed clean and I didn't have issues with noise. The pricing was a bit high. But I was overall quite satisfied.

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“Immaculate great service”

We stayed here while my husband was interviewing for a new job The room was a one bedroom, handicap king suite with one and a half baths, large tub, and standing shower stall The room was enormous. It had a nice living room with a pullout couch, which was fairly comfortable and a lovely king size b… lisää

We stayed here while my husband was interviewing for a new job The room was a one bedroom, handicap king suite with one and a half baths, large tub, and standing shower stall The room was enormous. It had a nice living room with a pullout couch, which was fairly comfortable and a lovely king size bed. There was one and a half baths, which was a very nice feature. There was a small kitchen counter with the sink, coffee maker and refrigerator. The swimming pool area was very clean. The pool was just large enough for a good game of Marco Polo with my kids and they have a Whirlpool, which is very comfortable and not too hot like some other hot tubs. This is a great feature. Please don’t get rid of the Whirlpool. It’s the reason we stayed at this hotel. The desk staff and the chef were probably the best aspects of this hotel. The desk staff were friendly and accommodating. The chef was this great guy from Washington state he makes the best omelette that I’ve ever had and while he makes it, he’s friendly and engaging. This isn’t your standard breakfast buffet. Many other foods are made fresh and hot before your eyes. There are some buffet options made ahead, but they’re all excellently prepared. The only thing that really disappointed me is they had the menu for the restaurant on the desk. We were fixed to have dinner at the hotel that night because we like the menu so much but when we got to the little hotel area all they had was a smaller menu with options that were kind of weird and unusual we ended up going to another place for dinner because of it. Felt a little like a bait and switch. Overall, a wonderful stay and one of the most important things anyway is fabulous service and an immaculately clean room, which is comfortable and we did get those.

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“A nice place to stay”

Nice location. Plenty of parking. Room was clean and spacious. We slept well. Staff friendly and helpful. I would definitely stay here again

“Decent property”

This is a standard Hilton Garden Inn--nothing exceptional. The hotel is in a great location, close to many nice restaurants and shopping. The only negative aspect is the noise from highway traffic. If you are sensitive (like me), bring ear plugs or noise cancelling ear buds. The rooms are OK and th… lisää

This is a standard Hilton Garden Inn--nothing exceptional. The hotel is in a great location, close to many nice restaurants and shopping. The only negative aspect is the noise from highway traffic. If you are sensitive (like me), bring ear plugs or noise cancelling ear buds. The rooms are OK and the bed was comfortable. I paid to eat breakfast and was disappointed that they had no gluten-free (GF) items, not even bread! I stay regularly at Hilton properties have found GF items such as bread, bagels and muffins at most Home2 Suites and Hampton Inns. However, I managed by eating an omelet and fruit. I did not eat dinner in the restaurant. Lynne at the front desk was very courteous and welcoming. Thank you!

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