W Philadelphia

“Beautiful Property, Even Better Staff”

Our stay didn’t get off to the best start—we had to wait about an hour in the lobby for our room—but the exceptional staff quickly turned things around. They upgraded our room, treated the kids to free hot chocolate, and even provided a $50 room service voucher, which was a very pleasant surprise. … lisää

Our stay didn’t get off to the best start—we had to wait about an hour in the lobby for our room—but the exceptional staff quickly turned things around. They upgraded our room, treated the kids to free hot chocolate, and even provided a $50 room service voucher, which was a very pleasant surprise. The room itself was stunning, with breathtaking views from the 48th floor and a stylish, moody aesthetic. Everything was spotless, and I had no concerns about cleanliness. Down in the lobby, the live music created a great atmosphere, and Andy at the bar was fantastic. I also explored the 7th-floor amenity level, which features a rooftop pool deck with a bar, a spa, and a well-equipped fitness center. The pool was impressively warm despite the cool, breezy weather, and the fitness center was clean and well maintained. Sleep quality was excellent, even though our room was directly across from the elevators—just a few minor disturbances late at night from people talking. In the morning, the lobby coffee bar was convenient and well stocked. Checkout was smooth, and the bell staff were friendly and helpful. Overall, we had a wonderful experience. I would absolutely stay here again and look forward to returning in the future. Thank you for a great stay!

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“Snowy City Staycation Magic at the W Philadelphia”

Our one-night staycation at W Philadelphia with the kids was the perfect winter escape. We really appreciated the early check-in and the surprise suite upgrade to a Studio King—it made settling in with the kids effortless. The highlight was the outdoor pool experience in the snow (so cool and memor… lisää

Our one-night staycation at W Philadelphia with the kids was the perfect winter escape. We really appreciated the early check-in and the surprise suite upgrade to a Studio King—it made settling in with the kids effortless. The highlight was the outdoor pool experience in the snow (so cool and memorable), followed by a delicious breakfast that capped off a cozy, fun city stay. A quick getaway that felt special from start to finish. Thank you to Timothy and Benjamin and all of the wonderful staff.

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“Stay in Another hotel”

While the location of this hotel is excellent I would select another hotel. I am a Bonvoy elite member and have stayed in Bonvoy properties throughout the world, This hotel is has a dark lobby and interior. While the rooms are a good size, they are extremely dark. There is no concierge and no hote… lisää

While the location of this hotel is excellent I would select another hotel. I am a Bonvoy elite member and have stayed in Bonvoy properties throughout the world, This hotel is has a dark lobby and interior. While the rooms are a good size, they are extremely dark. There is no concierge and no hotel restaurant. The breakfast for members is served in an attached restaurant not owned by Bonvoy. The front desk workers are cold and short in their responses. There are so many hotels to select and I feel at the W's price point there are much better choices in the area.

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