Towneplace Suites By Marriott Scranton Wilkes-Barre

“Quiet, friendly hotel in a convenient location”

The hotel is conveniently located. It's not far from the highway and, aside from one tricky turn, was easy to find. There are lots of restaurants, attractions, and shopping in the area. The parking lot and area felt pretty safe. The staff were very friendly and, thanks to me completely misjudging… lisää

The hotel is conveniently located. It's not far from the highway and, aside from one tricky turn, was easy to find. There are lots of restaurants, attractions, and shopping in the area. The parking lot and area felt pretty safe. The staff were very friendly and, thanks to me completely misjudging my drive, the staff accommodated an unexpectedly early check in. The pool was nice, water was a good temperature and facilities appeared well maintained, but was very busy my entire stay. My room was clean and very comfortable. Despite the hotel seeming very busy, my room was quiet, so I slept very comfortably. I experienced a problem during my stay. I reported the issue to staff, who were very apologetic and responsive. The breakfast was on par with other Marriott properties.

vähemmän

“PA pipes means no hot water”

Stayed for two nights while skiing and visiting family Reserved the two bedroom - was given an accessible room with a giant bathroom on the top floor Ironically, the tub itself was quite small and if you require an accessible shower, I’m uncertain if this tub would work for you. There is a trans… lisää

Stayed for two nights while skiing and visiting family Reserved the two bedroom - was given an accessible room with a giant bathroom on the top floor Ironically, the tub itself was quite small and if you require an accessible shower, I’m uncertain if this tub would work for you. There is a transfer chair but it’s small! Unfortunately when I tried to shower at 6 pm there was no hot water I went to the desk and was told, yes this happens bc of ‘Pennsylvania pipes’ I’ve lived in PA in three cities and I don’t know what that means Front desk made 0 attempt to rectify- between the giant unheated bathroom and no hot water we planned to shower elsewhere the next day. The kids were crying it was so cold. I tried making a bath for the kids using boiling water but the room was too cold . The rest of the room was fine but the bathroom was overdue for a remodel Free breakfast was decent Guest laundry was a nice plus Pool was small and we didn’t use since we could not shower Staff seemed fine even if unbothered by lack of basic amenities

vähemmän