Omni Providence Hotel

“Excellent hotel in a great location”

Exceptional hotel in a great location. Rooms were clean and elegant with everything you need. Had a small refrigerator, all personal care items, and even included robes. The Convention Center is connected to the hotel. There is also a walk-way to the huge Providence Place Mall. We were in town for … lisää

Exceptional hotel in a great location. Rooms were clean and elegant with everything you need. Had a small refrigerator, all personal care items, and even included robes. The Convention Center is connected to the hotel. There is also a walk-way to the huge Providence Place Mall. We were in town for business and able to enjoy shopping, meals, and even a late night movie at the mall. Guest services were wonderful, even assisted us with changing our reservation dates when our flight was cancelled. Would 100% stay here again - very much worth the money.

vähemmän

“Good Night's Sleep & Great Views”

Great experience. The staff is great. The room accommodations differ depending on what wing you get though. I booked here twice and got both. I preferred the one closest to check in as the other was not cleaned properly and was much smaller. I will say I had a comfortable bed and great views. T… lisää

Great experience. The staff is great. The room accommodations differ depending on what wing you get though. I booked here twice and got both. I preferred the one closest to check in as the other was not cleaned properly and was much smaller. I will say I had a comfortable bed and great views. They do need to upgrade some things though but it can be overlooked.

vähemmän

“Decent visit”

Bela and Sam provided exceptional customer service and were always appreciative of the opportunity to offer assistance. Bela picked up distilled water for my medical device because I arrived late. Sam answered my questions positively. Upon arrival, they switched my room due to the smell of cigarett… lisää

Bela and Sam provided exceptional customer service and were always appreciative of the opportunity to offer assistance. Bela picked up distilled water for my medical device because I arrived late. Sam answered my questions positively. Upon arrival, they switched my room due to the smell of cigarettes in room 508. The coffee place has a great staff team! I was surprised to see the room slightly showing its age and that it could use an update, considering the cost. The outlet extension on the nightstand was very loose, and I had to tape in a medical device plug. The bed sheet and pillowcase had holes, which should have been discarded. The location near the convention center and mall, along with exceptional service, outweighs the worn-out room.

vähemmän

“Omni Providence is below average for Omnis”

My stay was tied to a work conference which was also at hotel. Bedroom was fine, though bathroom a bit outdated. Public areas of hotel were not great. Bad layout. Main gripes: -no early check-in -no late check-out (actually I could have paid like $20/hr for that--maybe I should have) -no busine… lisää

My stay was tied to a work conference which was also at hotel. Bedroom was fine, though bathroom a bit outdated. Public areas of hotel were not great. Bad layout. Main gripes: -no early check-in -no late check-out (actually I could have paid like $20/hr for that--maybe I should have) -no business center: I needed a quiet space to sit down and read something for work---no space like this was available.

vähemmän