Staybridge Suites Rochester University By Ihg

“Exceeding expectations in every category”

I never (ever) write reviews, especially not for hotels, and never the same day as checkout, but the Staybridge Suites Hotel Rochester deserves recognition and sets the bar high—not just for its category, but across the board. The suites are genuinely spacious and thoughtfully designed, with a fu… lisää

I never (ever) write reviews, especially not for hotels, and never the same day as checkout, but the Staybridge Suites Hotel Rochester deserves recognition and sets the bar high—not just for its category, but across the board. The suites are genuinely spacious and thoughtfully designed, with a full kitchen (full-size microwave, dishwasher and fridge) and well-stocked table settings—including real glassware in multiple sizes—more comfortable apartment than a budget hotel room. Amenities were consistently high quality and offered generously. Breakfast included fresh berries continually replenished, coffee was excellent and available throughout the day, and every surface and station was maintained and inviting. The hotel’s details felt intentional: real plants (succulents) on the lobby tables, beds with genuinely comfortable linens and pillows and the public spaces invited you to linger. Above all, the staff was universally courteous, warm and genuinely helpful without ever feeling scripted. I’ve come to expect a gap between what hotels promise and what they deliver—underwhelming buffets, token “perks,” cramped suites and spaces that feel transactional. None of that applies here. This place delivers on its promises and then some.

vähemmän

“Great stay! Clean well kept facility.”

Accommodating staff in tough situation with being snowed in. Appreciate their kindness, patience, and flexibility.

“BEST HOSPITALITY STAFF ANYWHERE! BEYOND WONDERFUL!”

We had a simply extraordinary experience at the Staybridge Suites Rochester University. The rooms and public areas are new, fresh, and very inviting. MOST IMPORTANTLY: The staff were some of the most professional, welcoming, caring, and responsive hospitality professionals I have ever had the pleas… lisää

We had a simply extraordinary experience at the Staybridge Suites Rochester University. The rooms and public areas are new, fresh, and very inviting. MOST IMPORTANTLY: The staff were some of the most professional, welcoming, caring, and responsive hospitality professionals I have ever had the pleasure of knowing. Joanne Giuseppetti, General Manager, is extremely responsive, pleasant, accommodating, and helpful. She is truly an asset to IHG. Knowing we can count on her to make our stays special keeps us coming back to this wonderful property. Jesus Santiago, Front Office Manager, is very understanding, patient, resourceful, and helpful. We thank Thomas Burt (Sales Coordinator) for a very friendly and warm welcome at our most recent late-night checkin. Additionally, Adam Ruckdeschel (Assistant General Manager) was deeply attentive and responsive when we spoke by phone. Equal praise is due to the young ladies who staff the front desk, who were also responsive and lovely to speak with. You will not be disappointed if you stay at this conveniently located and extremely welcoming property!

vähemmän

“Great stay at Staybridge Suites in Rochester, NY”

Great option for our one night in Rochester. Clean, quiet, great service! Good value for price, plus a good breakfast included.