Staybridge Suites Rochester University By Ihg

“Great hotel, Amazing service!”

I stayed back in late March, and the team at the Staybridge Suites Rochester University went above and beyond in every aspect! My stay was very last minute. Despite this, I was accommodated, greeted with a warm welcome, and even offered an upgrade. My room was clean and felt brand new. The hotel it… lisää

I stayed back in late March, and the team at the Staybridge Suites Rochester University went above and beyond in every aspect! My stay was very last minute. Despite this, I was accommodated, greeted with a warm welcome, and even offered an upgrade. My room was clean and felt brand new. The hotel itself felt very safe and new. However, the biggest defining factor of my stay was the service. I wanted to extend for a Friday, when the hotel was sold out due to an event at the University. I communicated this to the front desk and was offered to be placed on a priority waitlist due to being a current in-house guest. They were able to find me a room for that night and received a call from the GM to ensure that went smoothly. I had to extend several times, and they were very accommodating about that. The front desk agents were helpful and quickly assisted me whenever there was an issue. Overall, 5/5 stay! Would highly recommend.

vähemmän

“Large suite for family of five”

Great complementary services you can eat breakfast and dinner here Monday through Wednesday practically for free

“Clean, Comfortable Friendly Stay- breakfast was delicious with many options. Very homey feel.”

Love the homey feel of lobby- plants, games available and complimentary happy hour was a nice touch. Overall, staff was very friendly and outgoing. I was very comfortable and love the deck with access to river walk below.

“Nice, clean, convenient, and fantastically friendly.”

Clean rooms, full breakfast, proximity to the university & shops are all great. Would’ve been nice to have some bottle’d water in the rooms, but there’s a small snack shop in the lobby. But the star of the show was Jesús. Hands down the friendliest, most attentive hotel staff I’ve ever met. He made… lisää

Clean rooms, full breakfast, proximity to the university & shops are all great. Would’ve been nice to have some bottle’d water in the rooms, but there’s a small snack shop in the lobby. But the star of the show was Jesús. Hands down the friendliest, most attentive hotel staff I’ve ever met. He made the stay!

vähemmän