Hilton Garden Inn Cincinnati Sharonville

“Great staff makes a great stay!”

We have family in Cincinnati and stay at this Hilton every time we visit. The rooms and public areas are nice and clean and the staff is super friendly and helpful (especially Brittney). After a very active, long day, we returned at 10 pm looking forward to a restful night. Upon entering our room … lisää

We have family in Cincinnati and stay at this Hilton every time we visit. The rooms and public areas are nice and clean and the staff is super friendly and helpful (especially Brittney). After a very active, long day, we returned at 10 pm looking forward to a restful night. Upon entering our room we were greeted with loud thumping sounds from above. No voices, no music, just really loud pounding and running, literally making our floor shake as if a giant kangaroo was bouncing around in the room above us. We hoped it was a temporary thing and but it continued on so my husband went down to the reception desk, half expecting that he would be told nothing could be done about it. However, the gentleman on duty – Kamneel – said he would take care of it. Not long after, we were relieved to hear the noise stop, but five minutes later it resumed. We hated having to bug Kamneel again but now it was approaching 11:00 and we really needed some sleep. A short time later it finally stopped for good. Thank you so much Kamneel! This will continue to be our home away from home when we're in town.

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“Friendliest Staff”

The hotel is about what you would expect when staying at a Hilton Garden Inn-nothing spectacular and nothing bad. The main difference at this hotel though was the staff. They have the friendliest staff I have ever encountered at a hotel. Every single staff member always greeted you and with a smile… lisää

The hotel is about what you would expect when staying at a Hilton Garden Inn-nothing spectacular and nothing bad. The main difference at this hotel though was the staff. They have the friendliest staff I have ever encountered at a hotel. Every single staff member always greeted you and with a smile. Now, for the hotel. A few places to eat in the surrounding area but to find good restaurants you would need to travel a bit. The one thing I did not like was the noise from the traffic-you can hear the cars/trucks traveling down the interstate. Overall, definitely a place to consider when visiting the Cincinnati area.

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