Best Western Royal Inn

“Customer service to the highest level”

I have been to every state in USA and nothing compares to the true American values as the Best Western has shown in Chattanooga, TN. Manager and staff went above and beyond their duties to assist and overcome daily challenges. Nothing compares to their ability to a kind and warm welcome and suppor… lisää

I have been to every state in USA and nothing compares to the true American values as the Best Western has shown in Chattanooga, TN. Manager and staff went above and beyond their duties to assist and overcome daily challenges. Nothing compares to their ability to a kind and warm welcome and support by walking through our business challenges with us and assist in every way possible to make our stay a positive memorable experience. Thank you to all.

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“Best Western Hotel in Chatanooga”

Room was neat and clean. Reasonably priced too. Breakfast was good and a nice variety of food was offered. Enjoyed the breakfast area as it was very clean and plenty of seating. Staff was friendly.

“Comfortable, clean and a wonderful staff!”

I want to express my gratitude to the front desk staff for all your kind words to me during my stay at your hotel while my father was in Erlanger Hospital. They brought me great comfort during a difficult time. The cleaning staff were respectful. Our rooms were exceptionally clean and comfortable. … lisää

I want to express my gratitude to the front desk staff for all your kind words to me during my stay at your hotel while my father was in Erlanger Hospital. They brought me great comfort during a difficult time. The cleaning staff were respectful. Our rooms were exceptionally clean and comfortable. When I return to the Chattanooga area, your hotel will always be my top choice. Sincerely, Stephanie Hiett

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“Clean, comfortable room, but check the disabilities specs if you need them”

Quick summary: a comfortable, clean, quiet room stay. A caution is that this was supposed to be a handicapped room, but except for a wider room door, there would have been some issues for anyone with a mobility problem. Good breakfast. We stayed in room 211 one night on a road trip. There were … lisää

Quick summary: a comfortable, clean, quiet room stay. A caution is that this was supposed to be a handicapped room, but except for a wider room door, there would have been some issues for anyone with a mobility problem. Good breakfast. We stayed in room 211 one night on a road trip. There were two very comfortable beds. It was a quiet room. A chest of two drawers to stash your stuff. Many of the expected room amenities one expects of a BW property: microwave, fridge, coffee maker. Work desk with ergo chair. 2-drawer chest. Luggage rack. Iron/board. Admittedly, I am NOT a fan of the trend toward the separate sink area from the tub/shower toilet if there is not a nightlight to find your way when you need to use the toilet at night. The fan automatically roars on when the tub/shower light is left on. so you cannot leave the light on when you are trying to sleep with a fan roaring. In the morning, when one person is trying to sleep and the other wants to sue the sink area, the light might wake up the sleeping person. This was supposed to be a handicapped room, but it fell short for anyone with a disability in many ways. There was a bath tub, not a walk-in shower. The tub should have a vertical grab bar to get in and out of the tub. Toiletries were mounted too high for anyone sitting in a bath tub. Doors seemed wide enough for a wheel chair. To note: we are not disabled, but that was or choice at the time of booking. I know people with disabilities, and this would NOT have been an appropriate room. It would have been nice to have a siting chair in the room, not just a desk chair. Excellent housekeeping, wifi, and HVAC. Good breakfast of hot and cold items: scrambled eggs, sausage, biscuits, breads, cereals, juices, coffee, fresh fruit . My minor gripe at most BW breakfast: I wish the coffee was stronger. Also: some hot items (sausage, eggs) could have been hotter - they warm only lukewarm. Another minor gripe: the TV guide was a printed page you had to scan. Really? Do I have to work hard to find a printed TV guide? I would also have appreciated a sitting chair, in addition to the ergo chair at the desk. There are a number of good restaurants in an easy drive of the hotel. So - it was a clean, comfortable stay, and may do so if I was in the area again. but there is room for improvement.

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