Holiday Inn Express Hotel & Suites Chattanooga Downtown By Ihg

“Loved it”

Loved the manger there Clarissa!!! Supper helpful and kind! 10/10 experience

“Amazing hotel with a GREAT team!”

Love the staff and the area. They had great food recommendations and were very welcoming!! We can’t wait for our next

“My experience with management”

Stayed with my family. Clarissa was very helpful. I would stay here again.

“No more free parking. Parking is $14 per day!”

We have been staying at Holiday Inn Express Chattanooga Downtown once a year in the Fall for 5 years. Parking has always been free. However, this time parking is a whopping $14 per day. We were unaware of the new parking fee. We felt a bit deceived by this hidden fee. The room needs to be updated… lisää

We have been staying at Holiday Inn Express Chattanooga Downtown once a year in the Fall for 5 years. Parking has always been free. However, this time parking is a whopping $14 per day. We were unaware of the new parking fee. We felt a bit deceived by this hidden fee. The room needs to be updated . The shades on the windows are dirty and worn. The windows themselves are very dirty and in dire need of cleaning. The desk in the room was missing the desk lamp. We notified the front desk clerk that we would like a desk lamp but the clerk was unable to provide one The clerk told us that a request has been sent maintenance and we would have a desk lamp sent to us tomorrow morning. We are still staying in the room as I write this review and so far, no desk lamp has been brought to us. The hotel overall looks like it has had some improvements since our stay last year. The elevators have been cleaned up with the wall panels replaced and both elevators are working. The ice machine on our floor during our rent stay is not working. I did notice that there is a nsign that states that the ice machines on only two floors are working. We are on the 5th floor and have to go down to the 4th to get ice. They have two new coffe machines in the breakfast dining area that grind beans and brew coffee. So, fresh coffee is available 24 x 7 now. They have a very good breakfast with hot breakfast consisting of eggs, omelettes, turkey sausage, pork sausage and sausage gravy. They also have hot iced cinnamon rolls. They also have this very cool pancake machine that allows you to press a button and it automatically makes two pancakes. They have all the other usual breakfast items like cereal, fresh fruit, yogurt , bread, bagels. The breakfast is one of the best ones offered by hotels. I am uncertain if we will book our room at Holiday Inn Express Chattanooga Downtown next year. The additional cost of the parking fee might make us look for an alternate hotel.

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