Fairfield Inn & Suites Cookeville

“Good Hotel, EXCEPTIONAL hospitality and service”

we checked in at nearly 2 am after coming from out of state, the lady at the front desk was the nicest, most helpful employee i've ever met. She got us checked in quickly, gave us a toothbrush/toothpaste since we forgot our, and some bottles of water, then almost 2 hours later when we went down to … lisää

we checked in at nearly 2 am after coming from out of state, the lady at the front desk was the nicest, most helpful employee i've ever met. She got us checked in quickly, gave us a toothbrush/toothpaste since we forgot our, and some bottles of water, then almost 2 hours later when we went down to get a snack from the mini mart she gave us some cookies! so kind and helpful! I didn't get her name but she was a shorter lady who is also a hair stylist! she definitely made the experience amazing! shout out to her!! (i wish i got her name) Overall, phenomenal service and clean, comfortable rooms.

vähemmän

“Very friendly and helpful after my mistake”

I had to find a hotel at the last minute because my mother-in-law got admitted to the hospital. I made a mistake with my booking and reserved the next night. The employee at the front desk was very friendly and was able to find a room that was available for me.

“Family weekend reunion.”

Stayed here for our family decoration weekend. The staff is so friendly and accommodating. Nice that the rooms have a refrigerator and microwave. Kids love the indoor pool. Free breakfast has something for everyone. Hotel is clean and like that lobby has fresh coffee 24/7.

“Excellent breakfast & very friendly employees.”

Arrived on May 5th for two weeks of training in Cookville. Upon arrival to the hotel in the evening, I was greeted by gentleman working the front desk. Following day after day when arriving or departed he would greet guests including myself. Everyone at the hotel was very friendly and more than… lisää

Arrived on May 5th for two weeks of training in Cookville. Upon arrival to the hotel in the evening, I was greeted by gentleman working the front desk. Following day after day when arriving or departed he would greet guests including myself. Everyone at the hotel was very friendly and more than helpful when needed. During my stay, I requested to utilize my Marriott status for a room upgrade. The front desk associate Isabel was more than helpful getting this arrangement completed along with the manger during the hours I was in class. Each morning there was complementary continental breakfast. From the years staying at numerous of the Marriott properties, I would rate this breakfast above average. Again greeted each morning by Gitte working in this area. She literally would clean the tables after each and every person finished. Along with making sure everything was stocked and would check on items if they were not out to each guests liking. In my opinion, that’s a person going extra mile to make sure the guests were happy Overall, very happy with my accommodations, the pool area, and the gym. Just off the highway, close to everything.

vähemmän