Hilton Garden Inn Nashville Franklin Cool Springs

“Highly recommend! Safe, clean, comfortable!”

Highly recommend!! Safe, beautiful neighborhood. Beautiful hotel and lobby, welcoming and friendly staff. Very clean, modern room and bathroom with a comfortable bed, Xtra body pillow, plenty of outlets/charging ports, microwave, mini fridge and coffee maker. Would love to stay again.

“Very convenient location, lots of parking”

This was my third time at this location. It is clean and a fee of the staff Like Russell and Starr at the front desk are outstanding host. However they don't have much activity at the restaurant/bar area, and the servers are not accommodating when it comes to request. Overall the location is ver… lisää

This was my third time at this location. It is clean and a fee of the staff Like Russell and Starr at the front desk are outstanding host. However they don't have much activity at the restaurant/bar area, and the servers are not accommodating when it comes to request. Overall the location is very convenient and I would probably stay there again but would be helpful if Maintenance can check bathrooms for loose shelves, etc.

vähemmän

“Something's changed”

I've always liked staying here because of the staff. They always made you feel welcome and like family, however this trip was different. 1, they now charge $10 per day for parking, which on a corporate account has never been before. 2, I came to to bar at 9 :55 to be told I could not get a glass of… lisää

I've always liked staying here because of the staff. They always made you feel welcome and like family, however this trip was different. 1, they now charge $10 per day for parking, which on a corporate account has never been before. 2, I came to to bar at 9 :55 to be told I could not get a glass of wine even though they close at 10. I was told it was because she already closed her register ( I can tell you the previous staff 6 months ago did not do that). 3, even though I'm diamond, I was not given any waters or snacks as usual. Lastly, I will say housekeeping is amazing, rooms are clean, so kudos to that team. I've been coming here for years but seriously considering a change after this stay.

vähemmän