The Park Vista – A Doubletree By Hilton Hotel - Gatlinburg

“Ideal location ok hotel”

Hotel was perfect for our needs although we didn’t spend much time there . Breakfast was ok . Staff not overly friendly

“A Beautiful Smoky Mountains Stay Made Even Better by Angel”

Absolutely — this puts Angel at the center: We want to start by giving a special shoutout to Angel, who truly made our stay memorable. She showed an exceptional level of care, warmth, and customer empathy, and went above and beyond to accommodate our last-minute request. Her thoughtfulness made a … lisää

Absolutely — this puts Angel at the center: We want to start by giving a special shoutout to Angel, who truly made our stay memorable. She showed an exceptional level of care, warmth, and customer empathy, and went above and beyond to accommodate our last-minute request. Her thoughtfulness made a real difference for our family and helped turn our stay into such a pleasant and welcoming experience. The property itself is easily one of the best we have ever stayed at. The vibe is amazing, and the views from the mountain-facing rooms are absolutely beautiful. Being able to sit on the balcony and admire the Smoky Mountains felt like such a privilege. Wonderful hospitality, stunning views, and a truly warm experience — we would absolutely love to come back.

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“Beautiful panoramic views”

If you're looking for a beautiful view of the city of Gatlinburg and the mountains, this is your place. We had an incredible view of both from our room on the 15th floor. I requested the "City" view vs the "Mountain" view and believe I made the right choice. The hotel is a bit removed from town up … lisää

If you're looking for a beautiful view of the city of Gatlinburg and the mountains, this is your place. We had an incredible view of both from our room on the 15th floor. I requested the "City" view vs the "Mountain" view and believe I made the right choice. The hotel is a bit removed from town up a very steep hill, but a shuttle bus does provide transportation into town free of charge, which is great, because traffic in Gatlinburg is horrendous. The room was comfortable. I have to give a slight down grade for the condition of the balcony, though. There was a pool of water on the balcony from the air conditioner and spiders hanging from the ceiling which made standing on our balcony difficult and disappointing. We enjoyed a delicious breakfast in the morning in their downstairs restaurant. It was buffet style with offerings of just about everything you could want along with made-to-order omelettes. The chef was very friendly and made one of the best omelettes I think I've ever had. The servers were also very sweet and efficient. FYI - this is not a free breakfast. We were given a free, warm, very delicious cookie at check-in though. The desk clerk was friendly, but not very forthcoming with information, however. The lobby is beautiful and has many seating areas along with multiple tables for playing checkers. Again, if a panoramic view is important to you - this is your place, but it is far removed from town. You'll need the shuttle or hazard the drive and fight for parking with your own car.

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“Good location, questionable cleaning”

Location was great, and the room was very spacious. However, I found not one but two used washcloths in my room during my visit. At least one of them had visible pubic hairs on it. I am unsure how frequently the cleaning staff clean the showers, but letting this stay between guests on the shower ro… lisää

Location was great, and the room was very spacious. However, I found not one but two used washcloths in my room during my visit. At least one of them had visible pubic hairs on it. I am unsure how frequently the cleaning staff clean the showers, but letting this stay between guests on the shower rod is unacceptable from any hotel.

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