Hyatt Place Knoxville Downtown

“Knoxville Downtown Hyatt is our favorite place to stay!”

What a wonderful hotel with the most amazing staff! One in particular made my stay so special… Monica W, I never had the pleasure of meeting her face to face, but she’s def a special person! My 91 yr old mother and I have come 2 yrs in a row and do some antiquing in Clinton TN. We always get the s… lisää

What a wonderful hotel with the most amazing staff! One in particular made my stay so special… Monica W, I never had the pleasure of meeting her face to face, but she’s def a special person! My 91 yr old mother and I have come 2 yrs in a row and do some antiquing in Clinton TN. We always get the same room that we love the view from! My son and I had that same room 3 yrs ago, touring the college and mom and I have made it a yearly event. We stayed at Opryland hotel the night before our visit and I had gotten sick from a slice of pizza there. I called Hyatt and a Monica answered, and I told her I sadly have to cancel reservations and go home. About 30 minutes later I was feeling better and called back to let her know we still wanted the room and will head that way. She took care of everything for me, knowing I didn’t feel well. Then when we got to the hotel she had left a note in our room along with a little care package of goodies to make sure I felt good and could enjoy our trip. It was one of the sweetest things I’ve ever experienced from a complete stranger! Wouldn’t our world be an even more special place if more people cared for others like this?! Another special lady named Noel, who takes care of the breakfast, was so very sweet to my mother and me every morning. These 2 ladies need to be recognized by management, and honored for the special people they are. I hope to see them on our 2027 trip! Thanks again Monica, your kindness did not go unnoticed ❤️ Also, this hotel is so nice, very clean, hot delicious breakfast, Starbucks attached to the lobby, great valet employees, and the most caring staff! Keep up the good work Hyatt!

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“What a great place!”

We had a wonderful stay here. The location is perfect; everything is within walking distance. The staff was very friendly and helpful, and the breakfast was good. The only con was that the a/c was very noisy.

“Outstanding Service from CJ at the Front Desk”

CJ made our check-in experience at Hyatt absolutely seamless and welcoming. From the moment we arrived, she greeted us with a warm smile and a professional attitude. She was efficient, knowledgeable, and took the time to make sure all of our questions were answered.

“Hyatt Place is a good choice”

Despite NYC prices, my trip to Knoxville was good. I enjoyed my stay at Hyatt Place very much. CJ checked us in and helped us store our bags after check out and she was great, as were all the employees we interacted with. Friendly staff, a beautiful lobby, and solid breakfast made it a great place … lisää

Despite NYC prices, my trip to Knoxville was good. I enjoyed my stay at Hyatt Place very much. CJ checked us in and helped us store our bags after check out and she was great, as were all the employees we interacted with. Friendly staff, a beautiful lobby, and solid breakfast made it a great place to stay.

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