Quality Inn

“Wyndham Needs to Intervene”

The staff here was very nice, but we really expected better conditions for a Wyndham property. Interior hallway reeked of smoke smell. Room smell was a combination of lysol and smoke. You can never eliminate prior smoke odors without new carpet, drapes and paint. Let's cover positives first: frien… lisää

The staff here was very nice, but we really expected better conditions for a Wyndham property. Interior hallway reeked of smoke smell. Room smell was a combination of lysol and smoke. You can never eliminate prior smoke odors without new carpet, drapes and paint. Let's cover positives first: friendly staff, pretty good breakfast and in-room small fridge and microwave, Flat screen TV. Negatives: toilet flapper wouldn't seat, wall lamps between beds didn't work, room phone didn't work. Mentioned all this to desk lady on checkout. Too many issues to fix and we were tired. Booked this room over the phone using Wyndham Rewards points, haven't yet explored the option of getting them refunded, if that's possible. My apologies to the staff for the low score but if this is corporate owned then they need to demand some major improvements. Rating could be somewhere between poor and average, based on everything, but we can't in good conscience recommend it nor would we stay here again. Take away the fridge, microwave and breakfast and the overall grade would be poor. The smoke odor is too strong to overlook.

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